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Hello, see if the RED THEFT lamp is flashing fast when he turns the key to on, if it doesnt stay on steady and go out in a few seconds, then there is an issue with the PATS antitheft system.If he has a second key he can try it to see if it will start. If the battery is dead and nothing lights up when the key is turned to on, it might just need a jump. Need to know what it is doing when it doesnt start, cranks wont start, theft light operation. if the battery is good and just wont crank over.