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2013 Expedition EL with EATC. Back air is not blowing...wont

Customer Question
2013 Expedition EL with EATC...
2013 Expedition EL with EATC. Back air is not blowing...wont come on. Doesnt matter if I have it on front control or rear control.
JA: How long has this been an issue? How many miles are on the car?
Customer: yesterday. 65000.
JA: Tell me a bit more about what's going on so he can help you best.
Customer: no air blowing in back. doesnt respond at all to commands from front or back controls.
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: checked fuses
JA: Is there anything else important you think the Ford Mechanic should know about your Ford?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Ford
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Answered in 6 minutes by:
6/6/2016
Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago
HDGENE
HDGENE, Ford Senior Master/Diesel/Trans
Category: Ford
Satisfied Customers: 5,786
Experience: 28 years Auto experience, Ford ,GM, Chrysler, Asian & European
Verified

Hello you dont have any blower motor in the rear at any speeds? Have you tried banging on the rear blower motor to see if it comes back on?

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Customer reply replied 1 year ago
no. It wont blow at any speed. I have not tried to bang on it.
Customer reply replied 1 year ago
Dont know where it is located. I assume driver side in the back.
Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

It is most likely a failed blower motor if it wont work on any speed and you you the selctor door in the rear ac unit move when you select floor or roof modes. Try banging on the motor and if it comes on, the motor is defective, if not, verify it has power and ground to the motor, if it does the motor is defective.It is located behind the right rear quarter trim panel in the rear of the vehicle

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Customer reply replied 1 year ago
Is there not a self diagnostic test anymore on EATC?
Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

No on the newer models the self diagnostic function is not available, if it was it would only test the front system, not the rear.You need a dealer style scan tool to run a diagnostic on it now

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Customer reply replied 1 year ago
You talking about OBD-II tester?
Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

Yes but a dealer style one that can communicate with the DATC system, it wont set a code for a failed blower motor

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Customer reply replied 1 year ago
you you the selctor door in the rear ac unit move when you select floor or roof modes. Im not sure what you are saying here...are you saying just check the door?
Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

No check the blower motor, see if it has power and ground, try banging on it see if it comes on

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Customer reply replied 1 year ago
Yeah I get that...but are you saying also check the selector door? I understood about motor...not understanding the part I quoted. I will get back with you tomorrow and let you know what happened...hanging it up for the night.
Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

If you heard the rrear blend doors move in the rear ac box.Not as important as the blower operation itself

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Customer reply replied 1 year ago
I got in it this morning and came to work. The back AC worked great. I turned it off and then back on. Switched it to rear control and it still worked. Using rear control I changed the temp from cold to hot...it switched from top vents to floor no problem. Cycled through all the different speeds and it worked great. Now I am really confused. I am thinking it definitely has to be the blower motor considering it is working intermittently.
Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

Yes, that is correct, the blower motor will fail again once it gets hot enough. Just verify when it doesnt work it has power and ground or hit it and see if it comes back on. Very common issue.

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Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

Hello, do you need more help with this concern?

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Ford Mechanic: HDGENE, Ford Senior Master/Diesel/Trans replied 1 year ago

Hello, do you need more help with this concern? The question remains open until you rate it

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HDGENE
HDGENE
HDGENE, Ford Senior Master/Diesel/Trans
Category: Ford
Satisfied Customers: 5,786
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Experience: 28 years Auto experience, Ford ,GM, Chrysler, Asian & European

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