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2004 Ford Explorer XLT has random non start. Battery is good

Customer Question
2004 Ford Explorer XLT...
2004 Ford Explorer XLT has random non start. Battery is good and door locks, radio work but the engine won't turn over. Randomly the next time I try to start it it will start fine for mayben even a couple of days.....don't know where to look.
JA: Figuring out why a car won't start can be a challenge - it could be a simple repair, or something a bit more complicated. Fortunately, the mechanic I'm going to connect you with knows all the tricks and shortcuts. Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: just making sure it is not the battery or charging system. At first I thought it might be a dead battery because the first time it happened my wife had it jump started and it started fine.
JA: Is there anything else important you think the Ford Mechanic should know about your Ford?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Ford
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Answered in 8 minutes by:
4/23/2016
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago
AMEDEE
AMEDEE, FORD TECHNICIAN
Category: Ford
Satisfied Customers: 26,816
Experience: ASE CERTIFIED TECHNICIAN ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
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HEllo and welcome! My name isCustomerand I can assist you with your question. Are you looking for some possible causes or would you like me to walk you through thi diagnoses? What size engine do you have?
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Customer reply replied 1 year ago
4.0 L. SOHC
Customer reply replied 1 year ago
Hoping to find something simple with your advice.
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago
Thank you for that information. Have you checked the starter? Have you checked for power down to the starter motor? If not, this would be the next step. It is possible that you just have a bad starter motor.
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Customer reply replied 1 year ago
It will start fine for a couple of days and then randomly not even engage the starter
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago
YUP! A bad starter motor can definitely cause this condition.
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Customer reply replied 1 year ago
What is the best way to test that?
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago
With a voltmeter. Just check for battery voltage on both terminals of the starter with the key in the CRANK position when this happens. If both terminals have power with the key in the CRANK position and the starter is not activating, the starter motor is bad and will need to be replaced.
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Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago
I am glad I can help! It has been a pleasure working with you. Please dont forget to honor your good faith deposit by rating my answer as "Excellent Service" for assisting you today. Please let me know if you have any further questions.
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AMEDEE
AMEDEE
AMEDEE, FORD TECHNICIAN
Category: Ford
Satisfied Customers: 26,816
26,816 Satisfied Customers
Experience: ASE CERTIFIED TECHNICIAN ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector

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