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James
James, Ford Technician
Category: Ford
Satisfied Customers: 3630
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
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Both of the remote key fobs stopped working 2014 Ford

Customer Question

both of the remote key fobs stopped working for my 2014 Ford Fusion
JA: The mechanics have tons of experience in that area. Are those all of the "symptoms"?
Customer: holding the fob, the car doesn't respond by unlocking the doors
JA: Anything else I can tell the Ford Mechanic before I connect you two?
Customer: pressing the unlock button doesn't work
JA: Got it. Let's get this figured out. I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and connect you two. You'll be on the road in no time.
Submitted: 1 year ago.
Category: Ford
Expert:  James replied 1 year ago.
Hello, do you have a vin number. Some of these had a door latch recall