How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Wilson Your Own Question
Daniel Wilson
Daniel Wilson,
Category: Ford
Satisfied Customers: 5423
Experience:  Owner at DJ Wilson
Type Your Ford Question Here...
Daniel Wilson is online now
A new question is answered every 9 seconds

ISSUE***** ---------------------------------------------- My

Customer Question

My mother's Ford Contour SE won't crank.When I turn the ignition the lights come on, but the car does not crank/turn at all. There is no sound either.
Automatic tranmission
Was running fine yesterday
When I turn the ignition to on, the lights come on and I think I hear the brief hum of the fuel pump
When I attempt to start the car, the light on the driver's side mirror slightly dims.
Confirmed the break lights come on when I step on the brake pedal
Both connections to battery are secure
I have most of the very basic tools to work on a car
I have a voltmeter
Familiar with working on Hondas and Toyotas...providing there's a youtube video or service manual.
Submitted: 1 year ago.
Category: Ford
Expert:  Daniel Wilson replied 1 year ago.

Hi Jimmy, My name is***** will be glad to try to help. There are a couple things that can cause this. First lets see if there is power to the small wire "S" or start signal terminal to engage the starter motor on the starter solenoid when the key switch is in the cranking position. If there is and the battery is charged and the main connections and grounds are clean and tight, you have a faulty starter. If there is no power, you have a problem between the key switch and starter... Check fuses, relays, and neutral safety switch. Let me know