Ford

Have Ford Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ford

My 1999 Ford F350 will not send the charge back to the

Customer Question
battery I changed 2 alternators...
My 1999 Ford F350 will not send the charge back to the battery I changed 2 alternators and made sure I had the store check it before I left and both were good. The voltage that is coming out of the alternator for some reason is not getting back to the battery to keep it charged. Please help.
JA: Thanks. Can you give me any more details about your issue?
Customer: What elese do you need maybe I can take a look
JA: OK got it. Last thing — Ford Mechanics generally expect a deposit of about $28 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 1 minute by:
3/5/2016
Ford Mechanic: Chris (aka- Moose), Technician replied 1 year ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 49,106
Experience: 16 years experience
Verified

Welcome, I'm Chris (aka Moose). Experts aren't employees / agents of Just Answer. We are independent service providers using the Site to sell their Expert knowledge to Customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.

  1. Do you have a volt meter so we can diagnose this?
  2. Which engine?
  3. Are you used motorcraft or aftermarket alternators?
Ask Your Own Ford Question
Customer reply replied 1 year ago
1. Not at the moment my mechanic checked it initially and said that was the issue
2. Triton 5.4L
3. Motorcraft
Ford Mechanic: Chris (aka- Moose), Technician replied 1 year ago

Thanks,

Use the diagram below. There are 3 wires going to the alternator. With the key off tell me which wires have battery voltage. While running which have battery voltage. Do these while all is connected. While running each should have battery voltage. This will tell me if the alternator is commanded on and if the fuse links are fine. The wire colors are:

orange/light blue

yellow/white

light green/red

https://dl.dropboxusercontent.com/u/90220402/99charge.pdf

Thanks for asking your question and letting me try to help you.

If your confused on why or how to rate me, let me know.

I'm only paid from the deposit you've made when you rate 3,4, or 5 stars.

Follow up/Reply as many times as needed before or after rating.

Ask Your Own Ford Question
Ford Mechanic: Chris (aka- Moose), Technician replied 1 year ago

Hello again Chris here,

1) When customers come to Just Answer the website and the experts want them to have a great 5 star experience.

2) We also want them to be so pleased that they come back for future needs.

3) I have the feeling you were not pleased with my help and or need me to help more. If so please do reply.

4) I have an option to upload diagrams, repair guides, find a repair facility, or call you if that would help.

Thanks Chris

Ask Your Own Ford Question
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 49,106
49,106 Satisfied Customers
Experience: 16 years experience

Chris (aka- Moose) is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,155 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

49,106 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,335 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
I have a Motorcraft alternator I bought 18 years ago for
I have a Motorcraft alternator I bought 18 years ago for instillation on a Ford V-6 engine I have installed in an MG. I bought the alternator understanding it had an internal regulator. I had a man te… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
My alternator went out at 26000 miles. Isnt this unusual? I
My alternator went out at 26000 miles. Isnt this unusual? I would like to get reimbursed for the price to get it fixed. My warranty just ran out. … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I had the alternator wire to the battery melt at its
I had the alternator wire to the battery melt at its connection to the alternator I bought a new alternator but want to replace the wire also … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
175 satisfied customers
Changed out alternator, replaced it with A KNOWN FUNCTIONG
changed out alternator, replaced it with A KNOWN FUNCTIONG alt and it now is only putting out 12.4 volts testing results says bad volt regulator. whats could be taking out volt regulators … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,155 satisfied customers
Alternator died replaced it but still won't start with loud
Alternator died replaced it but still won't start with loud fast clicking when I turn the ignition … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
92 ranger new alternator. Does not charge. fusable link
92 ranger new alternator. Does not charge. fusable link checked. 15a alt fild fuse good. How can I test new alternator to determine it is not defective. Is the field being excited? Can I jumper to exc… read more
Jaybird61
Jaybird61
Master Automotive Mechanic
1,888 satisfied customers
Won't charge. 2000 f-150 4.2L auto trans. New alternator.
New alternator. Tested continuity on fusible link. Checked all fuses (even ones not related to charging system. … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
MY 1999 F250 7.3 When cranking engine my alternator charge
MY 1999 F250 7.3 When cranking engine my alternator charge for about 5 min. then stop. Replaced everything Batt, alternator, plug to alternator cant find problem … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,155 satisfied customers
2001ford f150 my battery light came on, the alternator has
2001ford f150 my battery light came on, the alternator has been change, the alternator is not charging the battery, battery 12.4v not running battery 12.1 running and at alternator continuity good fro… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,155 satisfied customers
Not charging. Battery and alternator were both bad according
Not charging. Battery and alternator were both bad according to O'reilly. Before it stopped completely I would be driving down the road and lose power to the radio and instrument cluster for a second … read more
6Bucs
6Bucs
Senior Master Tech
Associate Degree
3 satisfied customers
My battery lite is on and both alternator and battery check
my battery lite is on and both alternator and battery check good is there a relay connected to the circut that's maybe bad? … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
My alternator and batteries are good. After trial and error
My alternator and batteries are good. After trial and error I figured out there is a disconnect between the positive cable between the battery and alternator. I notice that wire has multiple connectio… read more
6Bucs
6Bucs
Senior Master Tech
Associate Degree
3 satisfied customers
2004 focus zx3 not charging. Replaced alternator, bur
2004 focus zx3 not charging. Replaced alternator, bur voltage shows flat. diagnostic says alternator providing charge … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
290 satisfied customers
Have an 88 f150 that has a good battery and alternator,
have an 88 f150 that has a good battery and alternator, tested today at N … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,155 satisfied customers
Alternator not charging battery indicator light on an
Alternator not charging battery indicator light on an instrument cluster. I only have two wires coming out of the pigtail on the alternator … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,927 satisfied customers
The battery light is on. Is there a fuse for the alternator
The battery light is on. Is there a fuse for the alternator on a 2004 Ford Explorer V8 4.1 … read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Just replace battery and alternator now engine idle low and
just replace battery and alternator now engine idle low and dying. … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
The battery light is on and the alternator is not charging
The battery light is on and the alternator is not charging enough … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x