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James, Ford Technician
Category: Ford
Satisfied Customers: 3630
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
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I replaced the ignition switch - the engine turned over but

Customer Question

I replaced the ignition switch - the engine turned over but it won't start
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Ford. The Ford Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: this is a 98 ford explorer. The original ignition lock broke (metal fatigue) and has been replaced. Lights come on as normal - the engine turns over but doesn't start. Does the key need to be programmed?
JA: Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: As I said - I replaced the original ignition which was worn out
JA: Is there anything else the Ford Mechanic should be aware of about your Ford?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Ford
Expert:  James replied 1 year ago.

Hello, since you installed a new ignition lock cylinder with keys they need to be programmed. A locksmith will program keys cheaper than a dealer usually. Once you have the new keys programmed the vehicle will start and run like normal again.

Customer: replied 1 year ago.
Do I need to take my old key and cylinder to the locksmith as well
Expert:  James replied 1 year ago.

You don't. You just need the new keys and they can program them for you.

Customer: replied 1 year ago.
I only need to take the new ignition key to the locksmith and they will do the rest
Expert:  James replied 1 year ago.

They will need your vehicle as well. Some hardware stores can program new keys from the old keys.

Expert:  James replied 1 year ago.

Hello, were you able to get the new keys programmed?