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I am about to purchase a 2014 Chevy traverse, but it's in…

Customer Question
Hi I am about to...
Hi I am about to purchase a 2014 Chevy traverse, but it's in kilometers and I want to change it back to miles. I went thru the owners manual, but I can't find anything. I'm very frustrated but very interested in this truck
Submitted: 2 years ago.Category: Ford
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Answered in 4 minutes by:
2/27/2016
Ford Mechanic: Dan, Technician replied 2 years ago
Dan
Dan, Technician
Category: Ford
Satisfied Customers: 26,041
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Verified

Hello, my name is***** are instructions to change units to English. Let me know if you have more questions, thanks.

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To access this display, the vehicle must be in P (Park). Press the trip odometer reset stem until UNITS displays. This display allows you to select between metric or English units of measurement. Once in this display, press and hold the trip odometer reset stem to select between METRIC or ENGLISH units. All of the vehicle information will then be displayed in the unit of measurement selected.

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Customer reply replied 2 years ago
I tried this over 100x. It won't work. It's a digital odometer
Ford Mechanic: Dan, Technician replied 2 years ago

That is the only information I have available which is directly out of manual. Are you able to get to where it says UNITS on menu?

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Customer reply replied 2 years ago
No I am not able too to even see that. All it saids is trip A, trip B and than the mileage on the car in kilometers
Ford Mechanic: Dan, Technician replied 2 years ago

I'm assuming vehicle was in park when you did this?

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Customer reply replied 2 years ago
Absolutely. I'm in the vehicle now. This has mind boggles me for the past 2 hours. I don't know what's wrong or what I'm doing wrong. I've even tried turning the engine off and tried resetting it with only the truck being on
Ford Mechanic: Dan, Technician replied 2 years ago

Do you have buttons as shown in following picture?

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https://www.dropbox.com/s/1ukwgo28316jwk3/dic.PNG?dl=0

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Ford Mechanic: Dan, Technician replied 2 years ago

I'm not sure where to go from here, according to manual you should have the option just by pressing the stick as shown in your picture. I'll open question back up to see if someone else has some ideas. Someone will respond automatically when they can help. Thanks.

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Customer reply replied 2 years ago
Thank you
Ford Mechanic: Fix It Man, Master Technician replied 2 years ago
Fix It Man
Fix It Man, Master Technician
Category: Ford
Satisfied Customers: 17,611
Experience: ASE Master Certified, AA Degree Auto/Diesel
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Hello, my name is***** you still need help with this?
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Customer reply replied 2 years ago
plzzzzzzzzzzz
Ford Mechanic: Fix It Man, Master Technician replied 2 years ago

I understand that the other expert was having you press the trip reset. You need to program it through the DIC (drive info center). This is with the controls either on the steering wheel on on the dash to the left of the steering wheel. Do you know where this is?

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Customer reply replied 2 years ago
I found it. It's not working
Ford Mechanic: Fix It Man, Master Technician replied 2 years ago

When you press the buttons nothing in the instrument cluster changes? If not then the switch is not operative. This happens a lot on this vehicle. Most of the time when the switch does not work it is because the control module cannot detect the switch. This occurs when the switch fails or more commonly when battery power is lost at some point. In some cases the battery can be disconnected and reconnected and that will register the switch. If not then the module needs to be programmed to activate the switch.

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Customer reply replied 2 years ago
Ok. I'm just going to take it to the dealer. It's a very expensive truck and I don't want to throw my $ away. Am I still going to be charged by you guys? Or am I going to be able to get a refund?
Ford Mechanic: Fix It Man, Master Technician replied 2 years ago

If you do not feel as if I helped you then you simply can ask customer service for a refund. I just do not get any credit for the answer. I have no problem with that if you are not satisfied. There are times when repairs are beyond what can be done at home. If you need anything else please let me know. Thank you and have a great night.

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