I have a F
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mechanic I'm going to connect you with knows all the tricks and shortcuts. What kind of car is it? Toyota, Honda, Ford, Chrysler, etc.
Customer: I have a Ford Escape hybrid with just over 100,000 miles on it and it has begun to shake and make a grinding noise under the car when I accelerate, when I am accelerating up hill it's worse and also when I use the cruise control
. I am afraid to drive it. It's been about two weeks since it started this. What could be wrong?
JA: Cars do make very odd noises -- They help the mechanics figure out what's wrong. They are terrific with my old Grand Cherokee. Are you hoping to fix this yourself?
Customer: No I am hoping to understand what the problem may be so I can decide if my usual guy who works on my cars can deal with this or if I need to take it to the Ford Dealership whom I do not trust.
JA: OK! The Mechanic will help you with the diagnostics so you are sure to get this fixed right. Is there anything else important you think the Mechanic should know about your car?
Customer: No I don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mechanic about your situation and then connect you two.