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Just put in my cc number and then the website shut me out…

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just put in my cc...
just put in my cc number and then the website shut me out
Submitted: 2 years ago.Category: Ford
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Customer reply replied 2 years ago
7.3 Diesel that has crank but no fire and no smoke. We have replaced the batteries, Fuel pump, IPR, ICP, Cam postion sensor.
Customer reply replied 2 years ago
2002 Ford F250
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 8 minutes by:
2/20/2016
Ford Mechanic: Tim Mohr, ASE MASTER TECH replied 2 years ago
Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Ford
Satisfied Customers: 16,700
Experience: 30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
Verified

Hi, my name is***** can set up a phone call if you like?

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Customer reply replied 2 years ago
that would be best, ***** ***** typing for my husband
Ford Mechanic: Tim Mohr, ASE MASTER TECH replied 2 years ago

You need to accept the addition service offer before I can call,Tim

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Customer reply replied 2 years ago
How do I do that
Customer reply replied 2 years ago
Ok I will just type for him and not pay an additional $26.00 but thank You
Customer reply replied 2 years ago
Really, 24 hours?
Customer reply replied 2 years ago
When I just paid the $28.00 I thought it said LIVE and within 10 minutes or so
Customer reply replied 2 years ago
Any one else there willing to help me today?
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 53,369
Experience: 16 years experience
Verified

Welcome, I'm Chris (aka Moose). Experts aren't employees / agents of Just Answer. We are independent service providers using the Site to sell their Expert knowledge to Customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.

The previous tech has opted out. Would you like me to help?

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Customer reply replied 2 years ago
Just have a question about our truck, am I in the right place?
Customer reply replied 2 years ago
if your willing to help that would be great, I think he opted out because I chose not to go to the phone call (even though that would be easier) because I am hesitant to spend another $26.00 this is our first question
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

I am not fond of phone diag anyways.

Do you know if there are trouble codes stored?

Will it start with a SMALL does of starting fluid?

Remove the oil sensor from the top of the high pressure oil pump HPOP reservoir, is the oil within 1 inch of the top?

Do you have a diagnostic tool?

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Customer reply replied 2 years ago
on the HPOP oil, no codes, but the code reader wont hook up to the truck, and give us much info
Customer reply replied 2 years ago
We have changed and replaced with new, the batteries, the IPR, IPC, cam postion sensor and fuel pump
Customer reply replied 2 years ago
we have the Cen Tech OBD II EOBD Professional scan tool if that helps you.
Customer reply replied 2 years ago
Have not used starting fluid, my husband is REALLY against that
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

While cranking waht readings are the CMP and CKP showing?

While cranking, what pressure is the ICP showing?

Will your scan tool perform an injector buzz test?

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Customer reply replied 2 years ago
Not sure on any of that, the code reader doesn't show anything while plugged in.
Customer reply replied 2 years ago
The RPM is the only thing it would read when it was running
Customer reply replied 2 years ago
Hes going to plug it in now again real quick.
Thank You
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

So if I understand the scan tool will not link up at all, possibly showing a communication error or not even powering up?

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Customer reply replied 2 years ago
ok scan tool shows this
DTC--0
MAP--12
RMP--150
VSS--0
Customer reply replied 2 years ago
If that means anything to you
Customer reply replied 2 years ago
Did I loose you?
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

None of that info will help in diagnosing this concern. It appears your tool is just not sophisticated enough.

The only way you can lose me is to close the post, do note I am also helping many others.

While cranking back probe the ICP connector and tell me the voltage you get at each wire color.

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Customer reply replied 2 years ago
Sorry, I know you are busy, I didn't mean to be pushy
Customer reply replied 2 years ago
OK we are going to google how to back probe ICP connector? Thank You
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

You should know where the ICP sensor is since you replaced it.

Do you know what back probe means?

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Customer reply replied 2 years ago
No that was our question. Yes we know where the ICP is
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

Back probing means you push your volt meter probe in beside the wire coming into the back of the connector so you can monitor the pin and wire signal with the connector still plugged up without damaging the wire insulation. Sometimes sticking a needle in is needed due to the holes being to small to get a meter test lead in.

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Customer reply replied 2 years ago
OK we will go buy one of those probes and get back with you.
Customer reply replied 2 years ago
Thank You again
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

A auto zone digital volt ohm meter INNOVA brand 28$ will work perfect. Your welcome, and keep in touch.

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Customer reply replied 2 years ago
Ok headed that way.
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

Sounds good. I have dinner and showers to handle but will be back online till 3am today.

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Customer reply replied 2 years ago
awesome
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

Your welcome

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Customer reply replied 2 years ago
ok were not getting anything
Customer reply replied 2 years ago
we are getting a .8 out of the yellow wire one time
Customer reply replied 2 years ago
ok here is the update----with fully charged batteries
Green --0.43
Yellow--0.08
Black with white stripe---5.07
Customer reply replied 2 years ago
This is while we are cranking it over
Customer reply replied 2 years ago
I know your busy, but I think we are going to call it a night for now, I hope we can continue this first thing in the morning.
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

I log in about 3pm daily.

The wire colors should of been brown/white, gray/red, and dark blue/light green. The last mentioned wire needs to have minimum 0.93 DC volts while cranking. If not then the high pressure oil system is not reaching the minimum 500 psi from a pump issue, internal leak, or IPR valve clogged or bad.

Thanks for asking your question and letting me try to help you.

If your confused on why or how to rate me, let me know.

I'm only paid from the deposit you've made when you rate 3,4, or 5 stars.

Follow up/Reply as many times as needed before or after rating.

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Customer reply replied 2 years ago
good morning, if your available we are ready to tackle this again.
Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

I am online now.

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Ford Mechanic: Chris (aka- Moose), Technician replied 2 years ago

I like to stay in contact with my customers. I assume you were not pleased with me or my answer since you did not rate it leaving me feedback. Just so you know we can still work on this issue. We can pick up where we left off or start over. I hate you paid all that money for your question deposit and have left not satisfied. Would any diagrams or repair guides or a phone call help?.

Thanks Chris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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