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Can I get the model and engine?
For the radio to lose memory that means the vehicle has to lose all the voltage to it. That can only occur from a weak or dead battery, poor battery connections or poor battery cable connections to the chassis, fuse box, alternator, and starter relay. Have you checked those?
Auto or manual transmission?
Since it is now running, do you need any more help?
Will it at least crank?
You were charged on 13th by the website. I have not been paid since there was never a rating. If you have concerns about the fees, you need to take that up with the website.