Ford

Have Ford Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ford

I replaced my left and right upper and lower ball joints on

Customer Question
my 1998 E350 V-10 Ford Club...
I replaced my left and right upper and lower ball joints on my 1998 E350 V-10 Ford
Club Wagon window van and now the steering wheel does not return to straight after a turn.
Please confirm the correct Duralast part number upper FA2002 lower FA 2001.
Did I use the wrong parts???????????? Please help.. Thank you Michael ****
Colorado Springs
Submitted: 1 year ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 5 minutes by:
1/30/2016
Ford Mechanic: AZTechBrian, ASE Certified Technician replied 1 year ago
AZTechBrian
AZTechBrian, ASE Certified Technician
Category: Ford
Satisfied Customers: 732
Experience: Owner
Verified

Hello. I have checked and those are the correct ball joints for your truck. It sounds like you will need an alignment. It's not uncommon to need an alignment after doing front end work.

Ask Your Own Ford Question
Customer reply replied 1 year ago
The firestone auto mechanic shop in Colo Springs would not start an alignment without the steering issue corrected.
Ford Mechanic: AZTechBrian, ASE Certified Technician replied 1 year ago

You brought it to firestone after the ball joints were replaced, and they told you that there is a steering issue that still needs to be corrected?

Ask Your Own Ford Question
Customer reply replied 1 year ago
after replacement of both upper and lower ball joints I drove to firestone, it was there that the right tie rod ball joint was identified as being worn out so I drove back to shop and replaced it by their recommendation. Steering now is not especially stiff however the steering wheel still does not want to return to "straight " as I complete a simple turn. I asked about correct Duralast part numbers because that was one of the Firestone comments that we had been shipped the wrong parts from the local auto part store.
Ford Mechanic: AZTechBrian, ASE Certified Technician replied 1 year ago

Ok. I got it. You definitely need an alignment if you replaced the tie rod end. Your toe is off now from the replacement of the tie rod. The duralast parts you installed are definitely the correct parts so no worries there.

Ask Your Own Ford Question
Ford Mechanic: AZTechBrian, ASE Certified Technician replied 1 year ago

I think what's happening is that they are trying to upsell. Get you to have them install new ball joints. I could be wrong, but that's what it sounds like.

Ask Your Own Ford Question
Ford Mechanic: AZTechBrian, ASE Certified Technician replied 1 year ago

.

Ask Your Own Ford Question
Ford Mechanic: AZTechBrian, ASE Certified Technician replied 1 year ago

If you need anything else please let me know. If they wont align the truck you should find an independent repair shop with the equipment to set your toe so your steering wheel will be straight again.

Ask Your Own Ford Question
Ford Mechanic: EricFromCT, Ford Technician replied 1 year ago
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,217
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified

Even though your tie rod was replaced and the wheel is now off center, that should not effect the wheel returning to center. If you over tightened the nuts on the ball joints it will cause a no return to center. Also if you already has an adjustable upper cam for the alignment and you did not put it back in the same spot, your caster could be way off and that will cause a no return to center.

Ask Your Own Ford Question
Ask EricFromCT Your Own Question
EricFromCT
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,217
4,217 Satisfied Customers
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified

EricFromCT is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,320 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,139 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,380 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
My 2007 Ford Taurus has a yellow light on the far left on
My 2007 Ford Taurus has a yellow light on the far left on and I don;t have a manual-what does it mean … read more
ggrote1
ggrote1
Vocational, Technical or Trade Scho
13 satisfied customers
My battery died in my expedition and my keyless entry wont
my battery died in my expedition and my keyless entry wont work is there anything else I can do? … read more
Mechanic01
Mechanic01
1,645 satisfied customers
I have 2014 F 150 eco-boost with the 6 speed transmission.
I have 2014 F 150 eco-boost with the 6 speed transmission. Max tow package and 3.73 rear end, 74,000 miles. On the third day of towing a 6200 lb. trailer out to Arizona, I started encountering somethi… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Fast flashing OD light while driving. Light just came on,
Fast flashing OD light while driving. Light just came on, … read more
Dan
Dan
Dealership Technician
Associate Degree
1,770 satisfied customers
I replaced intake manifold on a 4.6 ford engine and when I
I replaced intake manifold on a 4.6 ford engine and when I turn on the heater and AC doesn't work … read more
Todd M
Todd M
Owner
ASE Certification
1,476 satisfied customers
Changed fuel filters,how to prime,will not start. External
changed fuel filters,how to prime,will not start JA: Is the fuel filter an external one, or is it inside the tank? Customer: external 2015 ford diesel JA: What is the model of your '15 Ford? Customer:… read more
Kavey
Kavey
86 satisfied customers
1996 e350 blower motor has been replaced but new one is not
1996 e350 blower motor has been replaced but new one is not working. Getting 11.96 volts with key in off position … read more
Christopher Jirak
Christopher Jirak
Automotive Diesel Technology
12 satisfied customers
My 2004 Ranger won't start. One mechanic says it's a short
My 2004 Ranger won't start. One mechanic says it's a short in the security system and another says it's a blown powertrain control. … read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
I have a complicated ford truck issue my mechanic can't
I have a complicated ford truck issue my mechanic can't figure out … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
I have a 2015 Ford F-250 Super Duty 6.2 litre that had stock
I have a 2015 Ford F-250 Super Duty 6.2 litre that had stock 17" wheels that I have changed to 20" wheels which have resulted in the tire pressure gauge indicateor light comming on. What is the soluti… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,139 satisfied customers
I have a 2007 ford expedition the yellow wrench light came
I have a 2007 ford expedition the yellow wrench light came on. what does this means … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
My 97 e-150 chimes (ding ding) suddenly now when I turn my
My 97 e-150 chimes (ding ding) suddenly now when I turn my headlights on. Keys in the ignition, driving at night. Turn the headlights off and the chime stops. Its like it thinks the keys are out and I… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
I replaced intake manifold on a 4.6 ford engine and when I
I replaced intake manifold on a 4.6 ford engine and when I turn on the heater and AC doesn't work … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,393 satisfied customers
Over heating have had all hoses and fan pulleys new belts
Over heating have had all hoses and fan pulleys new belts radios cap thermo sat new radiator bowl also have red hand showing on dash … read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
58 satisfied customers
I have a 2006 Ford Explorer. For the past several weeks, I
I have a 2006 Ford Explorer. For the past several weeks, I have been having issues with the dash lights going off and then immediately come back on red and then going normal. Sometimes there is a loud… read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
368 satisfied customers
98 f150 esof. Turn 4x4 switch nothing happens no light no
98 f150 esof. Turn 4x4 switch nothing happens no light no engage. check fuses good. power to Tcase relay module. I can put ground either BR/W on the relay and it will click but still no engagement. Is… read more
Michael Solis
Michael Solis
363 satisfied customers
I have a 2009 pk ranger that keeps throwing up a speed
i have a 2009 pk ranger that keeps throwing up a speed sensor code ,but i have replace sensor with new one ,problem persists, any sugestions as to what else can cause the speed sensor to show up as a … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Started fine driving noticed the battery light was on other
Started fine driving noticed the battery light was on other instrument lights came on dome light came on a block later everything shut down . Battery dead nothing works … read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x