Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

1999 (10/98) Contour - Won't start, turns over.

Customer Question
1999 (10/98) Contour - Won't start, turns over.
Submitted: 2 years ago.Category: Ford
Ask Your Own Ford Question
Customer reply replied 2 years ago
I can access the fuel pump pretty easily. I have a volt meter, I do not hear it coming on. What should be the voltage (when and where?)
Answered in 2 hours by:
1/23/2016
Ford Mechanic: Jeremy, Certified Diesel Technician/Electrician replied 2 years ago
Jeremy
Jeremy, Certified Diesel Technician/Electrician
Category: Ford
Satisfied Customers: 3,774
Experience: ASE, NATEF Engines and Electrical certified, EPA 608/609
Verified

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made. No rate, site gets it all.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

Do you have a theft light flashing on the dash right now?

__________________________________________________________________________________________________________________________

You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see,

touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback,

they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!

Jeremy

Ask Your Own Ford Question
Customer reply replied 2 years ago
No theft light flashing
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago
Edward
Edward, ASE Certified Technician
Category: Ford
Satisfied Customers: 3,618
Experience: ASE certified. Auto Transmission rebuilder for Ford Motor Co. from 91 to 2000
Verified

Hello Eddie here , I see the first expert has opted out, So you do NOT hear the fuel pump prime when you just turn the key ON correct? Do you happen to have a fuel pressure gauge by chance? If not, can you make it run briefly by spraying some starting fluid or carb cleaner directly into the air intake? Having a person inside cranking while you spray it is helpful, but this would tell us if indeed it had spark and all the mechanics of the engine were good. let us know, Thank you.

Ask Your Own Ford Question
Customer reply replied 2 years ago
Lets assume the engine mechanics are fine. I would like to test for proper voltage at the relay and the pump connector. Which relay? What voltage should appear when key is on, and on what pins
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

I understand, Does this contour have the 2.0 or 2.5L engine?

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Does the check engine light come ON in the dash with the key ON? That means the ign. relay and the EEC power relay are good.

Ask Your Own Ford Question
Customer reply replied 2 years ago
2.0. Vin 3Yes it comes on
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Alright, that means the EEC power relay is good, I'm going to pull the wiring diagram. I'll post it here. give me just a second.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Here is the diagram.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Do you know where the inertia switch is? (fuel pump safety shut off)? If you check it at fuse 14? voltage at fuse 14 in the underhood fuse panel, fuse 14 should be HOT when cranking, as the fuel pump relay should energize that fuse when cranking, let me know if that is hot or not , or you could check it at the inertia switch. up to you.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

You should get battery voltage on fuse 14, 12 volts +.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Is that something you feel you can check and have the tools to do it with?

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

You have the owners manual? If so, turn it to "fuses and relays" and it will give you a good breakdown of the fuses and fuse numbers. number 14 should be a blue 15 amp. if not let me know and I can post you a link to it.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Any luck with that? thanks.

Ask Your Own Ford Question
Customer reply replied 2 years ago
At the same time I checked the 14 fuse I decided to google which wires on the fuel pump needed tested (Orange Blue / Black) and tested those on ignition and voltage was present. Of course it was present at the fuse and relay R7 at that point.You did not answer the questions I actually asked and had to use other resources.
Customer reply replied 2 years ago
I am sure we would have got to those, but I did say I had access to the connector and did ask for which wires and when, if we had started there this would have made a lot more sense.That being said, you seem to know this car, so I ask, is there any strange anomaly that could cause the voltage to exist and the fuel pump not to work? Probably not, but I have seen strange stuff.
Also, I realize the proper way to replace this is a fuel pump that is 3 times the price of a bosch or denso, and a special tool from ford, additionally dropping the tank. This car just does not seem worth that. Do you see issue with the top tank method and cutting away some of the frame? Your experienced opinion here would be greatly appreciated.
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

I told you to check it at the inertia switch because it is easiest. Sorry if that wasnt what you considered best, to check it at the pump, You would have to drop the tank, Where did you check it at?

Ask Your Own Ford Question
Customer reply replied 2 years ago
Wow, I guess you did not read the other part where I mentioned I had asked for Some one familiar with the car. I also mentioned I had easy access to the fuel pump.Please re read and see your errors with this
Customer reply replied 2 years ago
I am under the back seat. It is easily accessible that way
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Let me opt out so another expert can assist you then, best of luck with it.

Ask Your Own Ford Question
Customer reply replied 2 years ago
Sir, another expert would imply you were one, you cannot read it seems, or your system is not displaying what I am writing.
I will contact customer support about your service so they can see which one it is.
Ford Mechanic: Edward, ASE Certified Technician replied 2 years ago

Did you see the wiring diagram I posted for you? It shows exactly what wires are hot going to the fuel pump, which is what I thought you wanted initially, Im not sure exactly what your after now, so that is why Im opting out, Please contact customer support and thank you.

Ask Your Own Ford Question
Ford Mechanic: Juan Crespo, Tech Trainer replied 2 years ago
Juan Crespo
Juan Crespo, Tech Trainer
Category: Ford
Satisfied Customers: 1,532
Experience: A.S.E. Master Technician, Advanced Level, Emissions - Asian, Domestic, & European
Verified

Hi there. I hope I'm not too late...

You posted: "Lets assume the engine mechanics are fine. I would like to test for proper voltage at the relay and the pump connector. Which relay? What voltage should appear when key is on, and on what pins?

The answers are: The fuel pump relay. System voltage (more than 11 volts) should appear on the installed and energized fuel pump relay pins 2, 3 and 5 (cavities 2 and 3 only with the relay removed and ignition switch on). With the relay energized, system voltage should also appear on pin 3 of the fuel pump module (Violet/Orange wire)

Sorry for all the previous confusion. Please let me know if you have any other questions.

Best Regards.

Ask Your Own Ford Question
Ford Mechanic: Dan, Technician replied 2 years ago
Dan
Dan, Technician
Category: Ford
Satisfied Customers: 25,760
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Verified

Did you still need help with this?

Ask Your Own Ford Question
Customer reply replied 2 years ago
I have figured it out. Please close the question or refer to support so I can get my funds back for the question as the service received from the previous expert is not worth the fundsThank you
Was this answer helpful?
Ask Dan Your Own Question
Dan
Dan
Dan, Technician
Category: Ford
Satisfied Customers: 25,760
25,760 Satisfied Customers
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database

Dan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,610 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,466 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,455 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
Radio will not turn off when the ignition is off and the key removed
My radio will not turn off when the ignition is off and the key removed… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,610 satisfied customers
I have a 2010 Ford Fusion with a fuel inlet assembly with no
I have a 2010 Ford Fusion with a fuel inlet assembly with no gas cap. Just recently, I have been getting check fuel inlet message on the dash info display. This has been going on a few months. Now I h… read more
Steve W
Steve W
Line Technician
Vocational, Technical or Trade Scho
1,968 satisfied customers
08 ford expedition .how to reset the anti thieft device
08 ford expedition . how to reset the anti thieft device… read more
david
david
Heavy Duty Repair Mechanic
Vocational, Technical or Trade Scho
495 satisfied customers
The electronic engine fan not working on the radiator, no it
the electronic engine fan not working on the radiator … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
2009 Ford Flex engine light came on, step on the gas engine
2009 Ford Flex engine light came on, step on the gas engine shook, got home got an OBD code P0306 #6 cylinder misfire … read more
Eric
Eric
Auto Technician
589 satisfied customers
On a 2006 Ford Freestar with 4.2 engine, the engine oil pump
On a 2006 Ford Freestar with 4.2 engine, the engine oil pump mounting gasket was bad. I wiggled a bit and managed to slip the pump/filter housing off. Now I can't seem to get it to slip on again. It's… read more
Steve W
Steve W
Line Technician
Vocational, Technical or Trade Scho
1,968 satisfied customers
Have an 04 V6 3.9L that needed an engine. Put an engine from
Have an 04 V6 3.9L that needed an engine. Put an engine from an 01 V6 3.8 L in it and also replaced the fuel pump and filter. The engine cranks and fuel pump primes but does not start. We found that t… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
Engine stalls but starts right back. No engine light. stalls
Engine stalls but starts right back JA: Is the check engine light on? Does the car stall at idle or when driving? Customer: No engine light. stalls while driving JA: What is the model/year of your For… read more
Eric
Eric
Auto Technician
589 satisfied customers
2001 Ford F550 6.8 Liter V10 Engine Install. Used engine
2001 Ford F550 6.8 Liter V10 Engine Install. Used engine install with starting issues. Replaced matching engines. Now have starting issues after install. Engine turns over very slow. Will not start. S… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,610 satisfied customers
Engine light blinked 8 times. The one with the engine.
Engine light blinked 8 times JA: Just to clarify, can you tell me which light it is? And does it blink first, then stay on steady? Customer: The one with the engine JA: What is the model/year of your … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Reduced engine power for a couple minutes on engine idle.
reduced engine power for a couple minutes on engine idle … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
2007ford 5.4 trition, vibration in engine. engine light on
2007ford 5.4 trition, vibration in engine. engine light on said #2 miss firing … read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
which fuse controls the power outlet in a Ford Fusion console
which fuse controls the power outlet in a Ford Fusion console… read more
Jettadan1
Jettadan1
Lead mech
Some college
1,421 satisfied customers
My ford f150 makes a loud sound from the fan
my ford f150 makes a loud sound from the fan… read more
Sam
Sam
Repair Shop Owner (Proprietor)
High School or GED
200 satisfied customers
ford escape: electronic display for radio compass etc not working.
electronic display for radio compass etc not working. all fuses are ok… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
F150: Hello, I have a 2010 F150 that cranks but wont start.
Hello, I have a 2010 F150 that cranks but won't start. I have an engine light that blinks several times when I turn the key to the on position then stays on, a fuel message that reads "-- miles to emp… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
Pete, How can I reset climate control system on my F150
Hello Pete, How can I reset climate control system on my F150.… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
My check engine light does not light..bulb..Other dash lights
My check engine light does not light when I turn the key on. I have checked the bulb and it is okay. Other dash lights illuminate as they should when I turn the key on.… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x