Ford

Have Ford Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ford

1999 (10/98) Contour - Won't start, turns over.

Customer Question
1999 (10/98) Contour - Won't start, turns over.
Submitted: 1 year ago.Category: Ford
Ask Your Own Ford Question
Customer reply replied 1 year ago
I can access the fuel pump pretty easily. I have a volt meter, I do not hear it coming on. What should be the voltage (when and where?)
Answered in 2 hours by:
1/23/2016
Ford Mechanic: Jeremy, Certified Diesel Technician/Electrician replied 1 year ago
Jeremy
Jeremy, Certified Diesel Technician/Electrician
Category: Ford
Satisfied Customers: 3,397
Experience: ASE, NATEF Engines and Electrical certified, EPA 608/609
Verified

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made. No rate, site gets it all.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

Do you have a theft light flashing on the dash right now?

__________________________________________________________________________________________________________________________

You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see,

touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback,

they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!

Jeremy

Ask Your Own Ford Question
Customer reply replied 1 year ago
No theft light flashing
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago
Edward
Edward, ASE Certified Technician
Category: Ford
Satisfied Customers: 3,190
Experience: ASE certified. Auto Transmission rebuilder for Ford Motor Co. from 91 to 2000
Verified

Hello Eddie here , I see the first expert has opted out, So you do NOT hear the fuel pump prime when you just turn the key ON correct? Do you happen to have a fuel pressure gauge by chance? If not, can you make it run briefly by spraying some starting fluid or carb cleaner directly into the air intake? Having a person inside cranking while you spray it is helpful, but this would tell us if indeed it had spark and all the mechanics of the engine were good. let us know, Thank you.

Ask Your Own Ford Question
Customer reply replied 1 year ago
Lets assume the engine mechanics are fine. I would like to test for proper voltage at the relay and the pump connector. Which relay? What voltage should appear when key is on, and on what pins
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

I understand, Does this contour have the 2.0 or 2.5L engine?

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Does the check engine light come ON in the dash with the key ON? That means the ign. relay and the EEC power relay are good.

Ask Your Own Ford Question
Customer reply replied 1 year ago
2.0. Vin 3Yes it comes on
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Alright, that means the EEC power relay is good, I'm going to pull the wiring diagram. I'll post it here. give me just a second.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Here is the diagram.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Do you know where the inertia switch is? (fuel pump safety shut off)? If you check it at fuse 14? voltage at fuse 14 in the underhood fuse panel, fuse 14 should be HOT when cranking, as the fuel pump relay should energize that fuse when cranking, let me know if that is hot or not , or you could check it at the inertia switch. up to you.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

You should get battery voltage on fuse 14, 12 volts +.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Is that something you feel you can check and have the tools to do it with?

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

You have the owners manual? If so, turn it to "fuses and relays" and it will give you a good breakdown of the fuses and fuse numbers. number 14 should be a blue 15 amp. if not let me know and I can post you a link to it.

Ask Your Own Ford Question
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Any luck with that? thanks.

Ask Your Own Ford Question
Customer reply replied 1 year ago
At the same time I checked the 14 fuse I decided to google which wires on the fuel pump needed tested (Orange Blue / Black) and tested those on ignition and voltage was present. Of course it was present at the fuse and relay R7 at that point.You did not answer the questions I actually asked and had to use other resources.
Customer reply replied 1 year ago
I am sure we would have got to those, but I did say I had access to the connector and did ask for which wires and when, if we had started there this would have made a lot more sense.That being said, you seem to know this car, so I ask, is there any strange anomaly that could cause the voltage to exist and the fuel pump not to work? Probably not, but I have seen strange stuff.
Also, I realize the proper way to replace this is a fuel pump that is 3 times the price of a bosch or denso, and a special tool from ford, additionally dropping the tank. This car just does not seem worth that. Do you see issue with the top tank method and cutting away some of the frame? Your experienced opinion here would be greatly appreciated.
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

I told you to check it at the inertia switch because it is easiest. Sorry if that wasnt what you considered best, to check it at the pump, You would have to drop the tank, Where did you check it at?

Ask Your Own Ford Question
Customer reply replied 1 year ago
Wow, I guess you did not read the other part where I mentioned I had asked for Some one familiar with the car. I also mentioned I had easy access to the fuel pump.Please re read and see your errors with this
Customer reply replied 1 year ago
I am under the back seat. It is easily accessible that way
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Let me opt out so another expert can assist you then, best of luck with it.

Ask Your Own Ford Question
Customer reply replied 1 year ago
Sir, another expert would imply you were one, you cannot read it seems, or your system is not displaying what I am writing.
I will contact customer support about your service so they can see which one it is.
Ford Mechanic: Edward, ASE Certified Technician replied 1 year ago

Did you see the wiring diagram I posted for you? It shows exactly what wires are hot going to the fuel pump, which is what I thought you wanted initially, Im not sure exactly what your after now, so that is why Im opting out, Please contact customer support and thank you.

Ask Your Own Ford Question
Ford Mechanic: Juan Crespo, Tech Trainer replied 1 year ago
Juan Crespo
Juan Crespo, Tech Trainer
Category: Ford
Satisfied Customers: 1,526
Experience: A.S.E. Master Technician, Advanced Level, Emissions - Asian, Domestic, & European
Verified

Hi there. I hope I'm not too late...

You posted: "Lets assume the engine mechanics are fine. I would like to test for proper voltage at the relay and the pump connector. Which relay? What voltage should appear when key is on, and on what pins?

The answers are: The fuel pump relay. System voltage (more than 11 volts) should appear on the installed and energized fuel pump relay pins 2, 3 and 5 (cavities 2 and 3 only with the relay removed and ignition switch on). With the relay energized, system voltage should also appear on pin 3 of the fuel pump module (Violet/Orange wire)

Sorry for all the previous confusion. Please let me know if you have any other questions.

Best Regards.

Ask Your Own Ford Question
Ford Mechanic: Dan, Technician replied 1 year ago
Dan
Dan, Technician
Category: Ford
Satisfied Customers: 24,758
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Verified

Did you still need help with this?

Ask Your Own Ford Question
Customer reply replied 1 year ago
I have figured it out. Please close the question or refer to support so I can get my funds back for the question as the service received from the previous expert is not worth the fundsThank you
Ask Dan Your Own Question
Dan
Dan
Dan, Technician
Category: Ford
Satisfied Customers: 24,758
24,758 Satisfied Customers
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database

Dan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,155 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

27,937 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,335 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
Engine malfunction warning light comes on and engine losses
engine malfunction amber warning light comes on and engine losses power .engine restarts after about five minuets … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,018 satisfied customers
It is backfiring through the. My engine is backfiring
Yes I am. I turned the engine by hand to 0 degrees on the crank and I took the distributor cap off and adjusted it to where the 1 cylinder plug is above the rotor and it backfires through the carburetor … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,155 satisfied customers
I have a 1994 Ford F-150, 4.9L 6cyl. engine. The engine has
I have a 1994 Ford F-150, 4.9L 6cyl. engine. The engine has a miss and I am getting a 332, and a 334 code indicating EGR issues. I have changed EGR valve, which was bad, EGR position sensor, as well a… read more
Jaybird61
Jaybird61
Master Automotive Mechanic
1,919 satisfied customers
Engine does not start. replaced the coil but there is no
Engine does not start. replaced the coil but there is no spark … read more
Jaybird61
Jaybird61
Master Automotive Mechanic
1,919 satisfied customers
The engine will crank but will not start. The wait to start
The engine will crank but will not start. The wait to start light does not come on when the key is in the start position. I've read Sean's post above, but am unable to remove the cover of the fuse box… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
2002 Ford Escape. How to change the bulb for the engine
2002 Ford Escape. How to change the bulb for the engine light. It seems stuck. Does it come off?… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
Car runs well, engine purrs, so don't think it's an engine
Car runs well, engine purrs, so don't think it's an engine efficiency issue. Odometer typically always showed approximately 390-410 miles to empty when gas tank was filled up. All of a sudden, it only… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
My engine is a 70 302, was a 2bbl carb, now a 4bbl. engine
my engine is a 70 302, was a 2bbl carb, now a 4bbl. engine fires great, but after driving awhile, it wants to stall at idle slow braked … read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
Service engine light just came on and engine stalls at an
Service engine light just came on and engine stalls at an idle … read more
Dan
Dan
Technician
24,758 satisfied customers
Engine will spin but it won't start. No there's no
engine will spin but it won't start JA: Have you checked the battery, particularly the terminal connections? Are they corroded? Customer: no there's no corrodison JA: What is the model/year of your Fo… read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
2006 f 350 have to rev engine high to keep engine from
2006 f 350 have to rev engine high to keep engine from stalling when engaging clutch. Clutch does not engage smooth … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
2012 FordFusion - start engine in park horrible jet engine
2012 FordFusion - start engine in park horrible jet engine roar starts I'm so scared I turn off car. Checked at ford dealer. No history found. I can't drive it from my terror. Husband has driven it wi… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Replace the gas engine on a 2004 ford escape hybrid. Engine
replace the gas engine on a 2004 ford escape hybrid … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
The check engine light came on, It stays on. It was on at
We have gone to a service centre and told they could not look at it until probably Tuesday next week. We are travelling and away from home. … read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
Coolant leaks at rear of engine. Engine not run for last
coolant leaks at rear of engine. Engine not run for last several days so no pressure in engine. … read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
6 Bucs 2012 f250 6.7 engine. truck has the check engine on,
6 Bucs 2012 f250 6.7 engine. truck has the check engine on, and the following codes. P20BA, P026A, P0087. I changed fuel filters and drove the truck from 0 to 70mph it picks up and works fine, let spe… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
2011 F150, rebuilding engine 3.5 ecoboost. Engine started
2011 F150 , rebuilding engine 3.5 ecoboost. Engine started well and ran very smooth. After several minutes run, oil pressure dropped off at idle. Low oil pressure warning comes on, If RPM's increase, … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Stopped for gas, when i started the engine the check engine
stopped for gas, when i started the engine the check engine light came on and the air conditioning stopped cooling. Noticed that the engine idled rough and slower, stalled a couple of times. suspect t… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x