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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 47967
Experience:  16 years experience
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Mohan - Battery; battery alarm and electronic steering

Customer Question

Customer: Mohan - Battery; battery alarm and electronic steering failure on drive mode
JA: Thanks. Can you give me any more details about your issue?
Customer: I accidentally installed a Costoco battery reverse terminal. I re-installed correctly, car started and idled on park normally all accessories normal. No battery alarm cam on until now. On drive mode, the battery fault dash indicator lights on and very sluggish manual type steering results The only alarm is battery alarm I disconnected and reconnected battery couple time - same outcomes
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $28) to post your type of question to Ford Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I am okay to be satisfied and pay IF I can get this troubleshot with your help - I have the tools and multimeter and I am handy with electronic work - if guided
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 1 year ago.

Welcome, I'm Chris (aka Moose) I'm an independent contractor here at Just Answer.

Can I get the year make and model?

Any warning lights on while running?

Customer: replied 1 year ago.
2011 Ford Fusion SEL. the only warning light is Battery light in Dash ( Red Battery with +/_)
Customer: replied 1 year ago.
Any thoughts?
Expert:  Chris (aka- Moose) replied 1 year ago.

While running what is the battery voltage at various RPMs and with electrical loads on and off?

Customer: replied 1 year ago.
Normal Voltage 12.6 on standstill; CCA normal, cranking voltage doesn't drop below 11. Do you have any other idea? disconnected battery again, shorted leads same outcome.
Can there be a fuse blow out? There are no indicators related to power assist. Thoughts?
Expert:  Chris (aka- Moose) replied 1 year ago.

I needed the engine running battery voltage, did you check those or was that 12.6 volts with the engine running?

Expert:  Chris (aka- Moose) replied 1 year ago.

I like to stay in contact with my customers that appear not pleased, still working on the concern, or have not rated yet. I assume you were not pleased with my help. I hate that you have spent money to get an answer but left not happy. Can you tell me why, or can I help more. If its more help you need just reply and we can pick up where we left off.

Thanks Chris

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