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you need to check the starter motor to see if is getting power. you can check the voltage on the little wire on the solenoid for 12 volts with the key in the start position.
you can also try hitting the starter with a hammer while someone tries to start it as well to see if it will start
how are you making out??
I will forward this to customer service for you
your key fob should have no effect on your starting issue
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