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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 48389
Experience:  16 years experience
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2012 f 350 6.7 changed pass door now truck dont start but

Customer Question

Customer: 2012 f 350 6.7 changed pass door now truck dont start but cranks
JA: Thanks. Can you give me any more details about your issue?
Customer: pick up pump not getting 12 volts this happened soon as i changed pass door -
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $28) to post your type of question to Ford Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 1 year ago.

Welcome, I'm Chris (aka Moose) I'm an independent contractor here at Just Answer.

If you remotely power the pump so it runs, does the truck then start?

With the key on, after 5 seconds which lights are on or flashing in the instrument cluster?

Thanks for asking your question and letting me try to help you.

You should see a rating screen if I have posted an answer, not for an info request.

Your rating is my feedback. If I don't get feedback from customers, I will not be able to continue helping customers here.

Rating me good, bad, or not rating at all does not effect the fee you have paid nor does it close the post.

Follow up/Reply as many times as needed.

Customer: replied 1 year ago.
there are no flashing
Customer: replied 1 year ago.
no flashing lights which wire is pos on pick up re or blue
Customer: replied 1 year ago.
truck starts if i feed it starter fluild
Expert:  Chris (aka- Moose) replied 1 year ago.

If you remotely power the pump so it runs, does the truck then start?

Customer: replied 1 year ago.
what wire is power on pick up pump ?
Expert:  Chris (aka- Moose) replied 1 year ago.

It would be the same wire you tested when you found out the pump was not getting 12 volts mentioned in your first post. It is the brown/white wire.

I do not do phone calls but another will if they feel they can help.

Expert:  Chris (aka- Moose) replied 1 year ago.

I like to stay in contact with my customers that appear not pleased, still working on the concern, or have not rated yet. I assume you were not pleased with my help. I hate that you have spent money to get an answer but left not happy. Can you tell me why, or can I help more. If its more help you need just reply and we can pick up where we left off.

Thanks Chris