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James, Ford Technician
Category: Ford
Satisfied Customers: 3629
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
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GPs, Sync and radio all went dead after starting my 2014

Customer Question

GPs, Sync and radio all went dead after starting my 2014 Platnium F15o ?
Submitted: 1 year ago.
Category: Ford
Expert:  James replied 1 year ago.

Hello, is this ford my touch?

Customer: replied 1 year ago.
what does that mean?
Customer: replied 1 year ago.
it is a 2014 F150 4 door, eco Boost
Customer: replied 1 year ago.
I have no answer except
17 November 2015 01:02
***** *****
Ford Mechanic
Hello, is this ford my touch?
For that I should pay you? , this is a scam and will be treated as one,
Expert:  James replied 1 year ago.

You it takes time to reply. If this has a large screen that is a touch screen you have ford touch.

Expert:  James replied 1 year ago.

If this the issue and your screen is black you have a bad APIM module. The APIM module controls the entire radio and touch screen features. Without it the system won't work. The vehicle should be under warranty. Most vehicles have extended warranties die the the common failure rate of these APIM modules.

Expert:  James replied 1 year ago.

You want a excellent 5 star answer & I would like to be rated the same for providing it. Consider I don't know your skill level & I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies. Try your best to respond with good detail so I can do the same. A rating is required. Your rating me, what I type. I am not an employee of this website, nor have control over the fees or the time it took to get a response. If you rate negative or not at all you still paid, but I get nothing. I want you pleased with me and my efforts, so let me know if your experience here has come up short.