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Hello, is this ford my touch?
You it takes time to reply. If this has a large screen that is a touch screen you have ford touch.
If this the issue and your screen is black you have a bad APIM module. The APIM module controls the entire radio and touch screen features. Without it the system won't work. The vehicle should be under warranty. Most vehicles have extended warranties die the the common failure rate of these APIM modules.
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