How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ron Your Own Question
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Type Your Ford Question Here...
Ron is online now
A new question is answered every 9 seconds

I have a 2012 ford focus. I can't get the hood to open. The

Customer Question

I have a 2012 ford focus. I can't get the hood to open. The hood release does not work. Is there an alternative release on this hood?
Submitted: 1 year ago.
Category: Ford
Customer: replied 1 year ago.
I had to replace the hood due to a front end collision. I knew the hood latch system didn't work properly and a friend accidentally closed the hood. Now I can't get it to release. Please HELP.
Expert:  Triston replied 1 year ago.

Unfortunately there is no alternative or back up way to open it however I would try, pulling the latch inside and if you can access the cable that's attached to the inside hood release handle I would pull it very very tight with some pliers and hold and have someone outside yank up on the hood until it release, if this fails after any attempt last I'd try removing the hood latch screws thru the grille if you can access them. Thanks please reply back any other questions you may have and also leave positive feedback. Thanks

Customer: replied 1 year ago.
Okay, there is no alternative release, how do I get it open?
Customer: replied 1 year ago.
by the way the cable is broken.
Expert:  Triston replied 1 year ago.

Is the cable broken at the inside handle or under the hood?

Customer: replied 1 year ago.
under the hood Sir.
Expert:  Triston replied 1 year ago.

Just being honest there is no step by step service procedure for this just only things you can try. There are 2 bolts holding hood latch 8mm or 10mm bolts, if you can remove them the hood will raise enough to do more work to get it open the only other thing you can try is looking at where the cables suppose to connect and try prying it to release the hood.