How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Wayne Crawford Your Own Question
Wayne Crawford
Wayne Crawford, Shop Owner
Category: Ford
Satisfied Customers: 4017
Experience:  General Repair Shop Owner
Type Your Ford Question Here...
Wayne Crawford is online now
A new question is answered every 9 seconds

I opened my sunroof/moonroof last week and rather than pull

Customer Question

I opened my sunroof/moonroof last week and rather than pull the roof back, i popped it up...or tried to. What I got was a bunch of cracking sounds. Upon inspection, I found that the right and left plastic guides are broken. Now the roof is uneven. I need to know what casued it and which parts to order. I found 4C3Z78500A64AA, but the illustration is poor and it doesn't appear to be the part that is broken.
Submitted: 1 year ago.
Category: Ford
Expert:  Wayne Crawford replied 1 year ago.

Hello. My name is ***** ***** I will be helping you today.

HERE is the same kit I have used to repair several of these.