How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask EricFromCT Your Own Question
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4030
Experience:  20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
34559540
Type Your Ford Question Here...
EricFromCT is online now
A new question is answered every 9 seconds

My 2004 Freestar, I can't get the tailgate to open. I

Customer Question

My 2004 Freestar, I can't get the tailgate to open. I removed the inside cover. I tried to pull the cable to the assembly, but it still will not open. I was following the directions you gave from a previous thread. The assembly was all rusted out, and I tried using lubricant .
Submitted: 2 years ago.
Category: Ford
Expert:  EricFromCT replied 2 years ago.

Hi. At this point, you are going to have to try and manipulate the latch with a screwdriver or pry bar and try to force the latch to move. You will need to be pulling on the cable while try to pry the latch open.

Expert:  EricFromCT replied 2 years ago.

Keeping lube on the latch is a good idea as well. It is possible that the latch will have to be destroyed to get it to release.