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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 47629
Experience:  16 years experience
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Have a 2009 ford escape and the USB port does not work and I

Customer Question

have a 2009 ford escape and the USB port does not work and I get a No Aux message. The battery recently died. Any suggestions?
Submitted: 1 year ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 1 year ago.

Can I assume the USB was working prior to the battery issue?

Any other audio issues?

Customer: replied 1 year ago.
it was working. Radio is fine as is CD player but phone won't link on Bluetooth sync now
Expert:  Chris (aka- Moose) replied 1 year ago.

Can you perform the tests in the link below, to check and see if the accessory protocol interface module has failed?

You want a excellent 5 star answer & I would like to be rated the same for providing it. Consider I don't know your skill level & I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies. Try your best to respond with good detail so I can do the same. I normally log in at 3pm and work late. A rating is required. Your rating me, what I type. I am not an employee of this website, nor have control over the fees or the time it took to get a response. If you rate negative or not at all you still paid, but I get nothing. I want you pleased with me and my efforts, so let me know if your experience here has come up short.

Thanks Chris

Customer: replied 1 year ago.
Chris - the test you are proposing requires specialized tools and knowledge so I cannot perform this myself.
Expert:  Chris (aka- Moose) replied 1 year ago.

To diagnose the issue you presented to me will require doing those steps. Unfortunately I have no control over the type of diag and repairs your vehicle will need to address these issues. What from me would make you pleased and rate my assistance?