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My 08 ford escape will not crank, no dashboard lights or

Customer Question
gauges work, only thing that...
My 08 ford escape will not crank, no dashboard lights or gauges work, only thing that lights up is seatbelt/airbag symbol. Radio, blower fan, windows all work. I hear the fuel pump kick on when key is turned on, but nothing else, no bells, chimes or anything else lights up.
Submitted: 2 years ago.Category: Ford
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Answered in 1 hour by:
8/26/2015
Ford Mechanic: James, Ford Technician replied 2 years ago
James
James, Ford Technician
Category: Ford
Satisfied Customers: 3,632
Experience: Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
Verified

Hello, have you tried to jump start the car? Did you use a bolt meter to test the battery?

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Customer reply replied 2 years ago
the battery and starter is good, I said the starter will work when I jump the solenoid small wire(key switch) wire. None of the gages or lights on dash light up or work, ONLY the seatbelt/airbag icon. The radio, blowers and PW all work! Just dash is dead and starter does not get power. I check all fuses and relays=GOOD.
Customer reply replied 2 years ago
The instrument cluster is DEAD! except for seatbelt/airbag icon, NO chimes or sounds coming from instrument cluster. Key in ignition chime does not work when key left in. CLUSTER IS DEAD and STARTER DOES NOT GET POWER! Please reply ASAP
Ford Mechanic: James, Ford Technician replied 2 years ago

Does the instrument cluster show dashes where the mileage should be?

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James
James
James, Ford Technician
Category: Ford
Satisfied Customers: 3,632
3,632 Satisfied Customers
Experience: Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified

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