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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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My 2015 auto locked with the keys in it. I'm not sure what

Customer Question

My 2015 for escape auto locked with the keys in it. I'm not sure what to do to get them out.
Submitted: 1 year ago.
Category: Ford
Expert:  James replied 1 year ago.
Does this vehicle use a key or push button start?
Customer: replied 1 year ago.
Key start
Customer: replied 1 year ago.
It had the number pad on the door to unlock if but I just got it yesterday and I have no idea what the code is.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  James replied 1 year ago.
Did you buy it from a private party or a dealer?
Customer: replied 1 year ago.
It's actually a rental car but the rental company I'd closed today.
Expert:  James replied 1 year ago.
both keys are attached to one key?
Customer: replied 1 year ago.
I figured it out myself, you took too long to respond. I'd like a refund!
Expert:  James replied 1 year ago.
I took to long to respond? I will send it in?
Customer: replied 1 year ago.
you took over 1 hour to get back to me.
Expert:  James replied 1 year ago.
Ok
Customer: replied 1 year ago.
I need to know who to contact about my refund.
Expert:  James replied 1 year ago.
They haven't contacted you yet