How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ron Your Own Question
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Type Your Ford Question Here...
Ron is online now
A new question is answered every 9 seconds

Taurus SE: I have a 2002 Taurus SE. The radio-CD and clock

Customer Question

I have a 2002 Taurus SE. The radio-CD and clock unit recently quit working. after checking for blown fuse(s), I pulled the head unit to check for loose wires and found none. I checked the rear unit in the trunk and all appeared to be OK. Nothing loose and no water or anything like that was present. So, I went and purchased another radio unit that came off another 2002 Taurus. Still won't work. What do you think is the problem?
Submitted: 2 years ago.
Category: Ford
Expert:  Randall C replied 2 years ago.
Hello, do you have a testlight and can you get to the plug at the dash unit?
Customer: replied 2 years ago.
I have tested all positive wires on back of unit. All are getting power. I unhooked, cleaned, and reattached both ground wires to the units as well. Radio still does not work. I replaced all relevant fuses. Radio still does not work. I have replaced head unit and unit in trunk. I have replaced everything except the wiring harness itself. Radio still does not work. I am at a loss.
Expert:  Randall C replied 2 years ago.
Sorry for the delay, Can you tell me the exact wire colors you have tested with key on, and what voltage readings are