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Ford Fusion: I replaced alternator and battery but battery…

Customer Question
I replaced alternator and battery...
I replaced alternator and battery but battery light stiil comes on. The alternator is charging and battery has full charge.
Submitted: 3 years ago.Category: Ford
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Answered in 1 hour by:
6/3/2015
Ford Mechanic: EricFromCT, Ford Technician replied 3 years ago
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,778
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified
Hi. My name is ***** ***** I will assist you with your concern today. Please rate my assistance after we have concluded chatting.
Since you have replaced the alternator already then the 3 possible causes left for the battery light to be on, is the PCM (engine computer), the instrument cluster, or the wiring from the alternator to the PCM. To you have the ability to check voltages at the pcm and at the instrument cluster? And also which engine is in your fusion? Thanks.
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Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Ford Mechanic: EricFromCT, Ford Technician replied 3 years ago
I do not availability for phone calls at the moment. Do you want to continue or want me to open the question back up so you can find someone available for calls?
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Customer reply replied 3 years ago
open question back up.
Ford Mechanic: Tim Mohr, ASE MASTER TECH replied 3 years ago
Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Ford
Satisfied Customers: 16,700
Experience: 30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
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Hi, my name is***** can set up a phone call if you like?
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