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A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6667
Experience:  ASE Master Certified, ASE Advanced Gasoline Engine Performance
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Expedition xl: we have a 2011 expediton with dvd in head

Customer Question

Hello we have a 2011 expediton with dvd in head rests. One works just fine the other has sound but screen will not come on. Thanks
Submitted: 2 years ago.
Category: Ford
Expert:  A. Penland replied 2 years ago.
Hello and thanks for using JustAnswer.I will try my best to help you with your question.
We have seen issues with the wiring under the seat near the back where the seat back attaches. Check the wiring under the seat. Unplug and re plug the connectors for the DVD screens. Make sure there is no damage to any of the wiring for them.