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no power to blend door 98 EB explorer with climate control

Customer Question
no power to blend door 98 EB explorer with climate control
Submitted: 5 years ago.Category: Ford
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Answered in 2 minutes by:
5/10/2012
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 36,860
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Verified
Hello and Welcome to Justanswer,

My name is XXXXX XXXXX I am here to try and assist your with your question.

Do you have electronic air (buttons) or manual air (knobs) ?
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Customer reply replied 5 years ago
aelectronic
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
The blend door gets its power from the EATC controller. Before we go any further lets run the self test on the controller and see what codes are stored.

To enter the self-test, press the OFF and FLOOR buttons simultaneously and then press the AUTOMATIC button within two seconds. The display will show a pulse tracer going around the center of the display window. The test may run as long as 30 seconds. Record all DTCs displayed.

Let me know what codes come up and we can go from there.
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 36,860
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Verified
Ron and 87 other Ford Specialists are ready to help you
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Customer reply replied 5 years ago
I have done this no codes came up
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
All you have to do to continue is return to this question, you dont have to leave a negative as I am still here to help you every step of the way, can we remove the negative please? I will walk you thru the test. Thank you
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Customer reply replied 5 years ago
yes we can remove it
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
Are you able to do the test required to trace the problem, I can send if so?
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Customer reply replied 5 years ago
I'm willing to try any thing at this point i have the battery unhooked the moter out . Can u tell
me the voltage amounts and on what pins after we repeat test. Sorry for any misunderstanding
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago


If you follow the step in the enclosed test you can find the problem. Download the enclosed file and start testing at B1249.

DOWNLOAD HERE
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Customer reply replied 5 years ago
I'm having recieving download
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
Give me one moment and I will resend.
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Customer reply replied 5 years ago
can you send a link
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
One moment and I will send again.
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Customer reply replied 5 years ago
have I mistakenly lost our link
Customer reply replied 5 years ago
do you want to walk me thru the self test ?
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
If you need help Im here. You need to follow the steps.
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Customer reply replied 5 years ago
the steps where i push on the buttons and the voltage for the actutator plug?
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
You have to start at first step in the enclosed test, the whole test has to be ran from beginning to end.
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Customer reply replied 5 years ago
how much voltage should I find at the blend door plug
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
You have to do step one to see if the door moves. It bases on resistance.
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Customer reply replied 5 years ago
the motor does not move the blend door
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
Dose the blend door acuator move if you jumper it in step one?
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Customer reply replied 5 years ago
thanks for your patience i may get back to you I HAVE LOW VOLTAGE ON 1 PIN AT THE
MOTOR AND THIS DOESN'T SEEM RIGHT?
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
Please start at step one and go from there. Im here tomarrow if you hit a qlitch.
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Customer reply replied 5 years ago
SOUNDS LIKE A WINNER THAT THING HAS ME BRAINFRIED
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
Let me know if you need me
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Customer reply replied 5 years ago
MAY BE TOMMROW OR IF NOT HAVE A NICE WEEKEND
Ford Mechanic: Ron, ASE Certified Technician replied 5 years ago
Same to you. Im here if you need me.
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Ask Ron Your Own Question
Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 36,860
36,860 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

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