Ford

Have Ford Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ford
This answer was rated:

1999 F250: I Cant Open Back Door passenger side..mirrors

I Can't Open Back Door...
I Can't Open Back Door passenger side 1999 F250. I purchased this truck in 1998. One of the first curved doors with wide mirrors produced. It's a gas V10. Green in color. Long bed. Have removed inside rear passenger door panels. Can't find a way to release/open door. Have had a problem with this door since buying the truck in that it would not close all the way unless we kept our hand on door till it closed. Could not just swing it closed like other doors. Like it would bounce and not lock all the way like the other doors. This is not a crew cab! You gotta open front door before opening a back door.

If you can't help me, just say so and I will spend the BUCKS and take it FORD.
Thanks
Theron
Show More
Show Less
Ask Your Own Ford Question
Answered in 38 minutes by:
11/6/2010
Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,577
Experience: Auto Trans, Drivability and Electrical Specialist
Verified

HiCustomer Thank you for asking your question on JustAnswer.

 

These type of issues are difficult to troubleshoot without the vehicle in front of me, so I have to rely on the information you are telling me, so please be as specific and detailed as possible with your responses.

 

The rear Supercab door has 2 latches. One upper and one lower. they are controlled by cables attached to a "remote control" assembly. This is a device that the 2 cables connect to and the door handle linkages attach to. First you need to locate the control with the 2 cables attached to it. We need to determine which latch is not operating. It is not likely that both are not working unless the control is seized or broken. Check the remote while operating the interior handle and see if it is moving both cables. If it is moving both cables, then the cables will need be disconnected from the control. Once the cables are disconnected they can be pulled individually with a pliers to determine which latch is not working or if one of the cables is broken.

If the lower cable is broke the lever that the cable attaches to should be able to be accessed with a needle nose pliers or long cotter pin tool. If the upper cable is broken up high near the latch then the repair will need to be performed by a body shop. They are best equipped to get the door open.

Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,577
Experience: Auto Trans, Drivability and Electrical Specialist
Verified
Kenny Z. and 87 other Ford Specialists are ready to help you
Ask your own question now
Customer reply replied 7 years ago
Hi Kenny,
My son whom I sent thru auto school in G'ville, Fl. is helping me. Sometimes the remote does not work until I put the key in and unlock the truck, then it works OK all day. Have complained to FORD and they don't know why it works some time and not others, but always after unlocking with the key. Will try your solution tomorrow. It's hard to see things in the door from the inside even with the covers removed. Do you have pics that might help me? Thanks for responding.....

I would have to address the remote question in a different question, I have not seen that issue before.

 

This is the remote with the 2 latch cables.

graphic

This is the upper latch, #1 is the cable coming from the remote that unlatches the latch to open the door.

 

graphic

This is the lower latch #1 is the cable coming from the remote that unlatches the latch to open the door.

graphic

Ask Your Own Ford Question
Customer reply replied 7 years ago
Thanks Kenny,
Have accepted your answer and PAID you. Hope we can let you know how this works out. Not sure how to contact you after I close this window. Assume you have my email [email protected] Will sign back on tomorrow after trying your suggestions, "was able to print" and see if I can let you know how we made out. Thanks again and enjoy the $20.
Thanks and your welcome. You can post back to this question at any time.
Ask Your Own Ford Question
Customer reply replied 7 years ago

Morning Kenny,

We removed the two rear passager side door panels for access and then removed the "top lock" cable from the "remote control" assembly. The cable housing is worn about an inch on one side there and the bushings that hold the cable housing in place are missing. Therefore the cable could not pull the top lock open. This cable runs from the top lock down, then turns 90 degrees towards and above the assembly then down 90 degrees to where the cable housing is held in place by the bushings. The cable then connects to the assembly. Looks to me like the stress on the cable housing by doing two 90 degree turns caused the problem. Is this cable something I can replace? If so how? Thanks, Theron

Were you able to get the door open then by actuating the cables to release the latches? If so then the cable should be available separately from Ford. With the door open the latch(es) can be removed to install the cable to the latch and the controller.
Ask Your Own Ford Question
Customer reply replied 7 years ago
Yes that's the way I got the door open. I see three bolts/screws holding the latch. Will head to Ford Monday for the cable. Thanks again. Have a great weekend....

Awesome! Good luck and you have a good weekend too.

 

Kenny

Ask Your Own Ford Question
Customer reply replied 7 years ago

Things did NOT go as expected at FORD today. Was told cable is no longer available. Had to purchase Part Number 6L3Z-18264A26-A Latch with Cable for a total of $67.75.

 

There is a retainer on this new cable, with tape on each side so it will not slide very far either direction, it's located a few inches from the remote assembly end, that one would assume plugs into a hole to help secure the cable. There is no hole anywhere close for this retainer to plug into on my truck. Don't think it will be a problem??

 

Anyway, Installed new latch and cable but now the top of door does not latch tight. Did not have this problem with the old latch. But, this may explains why this door would not close all the way unless we kept our hand on till it closed. Only the top latch was holding tight all these years.

 

So Kenny can you advise how to finish this with some adjustments top and bottom? What the bottom latch locks to does not seem to be adjustable. Not sure how to remove the plastic covering where top latch locks.

Thanks

The retainer is probably for a newer model. If it won't line up with anything then I wouldn't worry about it. The plastic trim on the upper striker just pulls off (snap on fit).

Click below for striker and hinge adjustment procedures.

 

CLICK HERE

 

CLICK HERE

 

CLICK HERE

Ask Your Own Ford Question
Customer reply replied 7 years ago

Hi Kenny,

Please bear with me. I still need to do the adjustments you provided to keep the doors from rattling. Will post the results or ask for more help soon. Those two inside door covers are cluttering up my office. But my wife has side tracked me for a few days with several HoneyD's. You have been a great help so far. Thanks!

Its my pleasure, take your time. You already accepted so no need to rush.

 

Good luck.

 

Kenny

Ask Your Own Ford Question
Customer reply replied 6 years ago
Hi Kenny Z,
Glad we had a warm day Tuesday here in north Florida.
Finished making the final adjustments to the door as you had explained.
There was little or no adjustment at the bottom.
There were two snaps holding the upper trim cover.
Adjusted the top all the way in.
Was still some wiggle but that was in the latch and seemed to be about the same as driver side back door.
No rattle going down a rough road.
Made no adjustments to the hinges.
Re-installed the inside panels that had been stored in my office since November..
This job is done.
Again thanks Kenny Z.
I am 100% sastified and could not have gotten it done without you.

My keyless entry is still flakey. This problem is now more than a year old.
If a few days go by without opening/unlocking the doors, have to use the key.
Sometimes the key is hard to turn to open the door.
But, after opening the door, the keyless works all day every time until my F250 sits for a couple days. Then problem returns USUALLY!!
Ford says they have never heard of the problem and there is NO fix.
Will be happy to pay for a fix on this one if you can ever sole it.
Have a great day Kenny Z.
Stay warm.......
Hello again. Glad you got the repair all finished. As far as the keyless entry goes, I have not seen this either but if I had to guess I would say the security module is not waking up correctly after extended shutdown. Thats just a guess - I don't even know how I would begin troubleshooting this issue to be honest with you.
Ask Your Own Ford Question
Ask Kenny Z. Your Own Question
Kenny Z.
Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,577
5,577 Satisfied Customers
Experience: Auto Trans, Drivability and Electrical Specialist

Kenny Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,155 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

27,937 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,335 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
Looking for an outside mirror wiring diagram for a 2013 f150
Looking for an outside mirror wiring diagram for a 2013 f150 3.5L Ecoboost, motorized and day/night, not folding. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
The rear mirror control quit working n the passenger side.
the rear mirror control quit working n the passenger side … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,952 satisfied customers
I had a mirror replace on passenger side back in June I went
I had a mirror replace on passenger side back in June I went over a speed bump the other day, very slowly and the glass fell out of the mirro r … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,155 satisfied customers
Broke tabs on mirror back plate while replacing my 2001
Broke tabs on mirror back plate while replacing my 2001 Expedition blinker bulb in mirror. Do you know where I can get a replacement? … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
How do you replace a missing mirror on FORD2014 E140. Mirror
How do you replace a missing mirror on FORD2014 E140 . Mirror fell out. … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I have some questions about side mirrors. My truck comes
Hello Sir, I have some questions about side mirrors. My truck comes with the smaller non tow mirrors. The truck is a Lariat so it does have the power mirrors, turn signals, and heat. I bought some tow… read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Power mirrors. Test shows power and good ground and new
Power mirrors. Test shows power and good ground and new switch it still won't work … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,155 satisfied customers
My window,side view mirrors,a s none of the dome lights
my window,side view mirrors,a s none of the dome lights work. … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,952 satisfied customers
Remote mirror switch not functioning. 02 Thuderbird. Have
02 Thuderbird. Have relacement in hand. Just can't figure out how to get at it. … read more
Jaybird61
Jaybird61
Master Automotive Mechanic
1,919 satisfied customers
Is there a way to add an after market rear view mirror light
Is there a way to add an after market rear view mirror light to a 2013 ford explorer base model? … read more
Mechanic01
Mechanic01
1,171 satisfied customers
We have a 07 Edge, when you set the both seat & mirror
We have a 07 Edge, when you set the both seat & mirror memory's, then press number 2, it seems to work fine, then you press 1 again the seat go where you had it set, but the mirror goes in a completel… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
2008 F350 SD. Power mirror turn signals do not work. bulbs
2008 F350 SD. Power mirror turn signals do not work. bulbs fine. all other turn signals work. Fog lights work. … read more
Mechanic01
Mechanic01
1,171 satisfied customers
While backing up my telescoping mirror got caught on a fence
While backing up my telescoping mirror got caught on a fence gate and got pulled out further than it is supposed to go. It quit working and will not push back in. Can it be repaired?… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
Electric windows, Electric mirrors, rear window wiper,
Hi electric windows , Electric mirrors, rear window wiper , reverse light and screen washer pump not working . On Ford Focus SJ60BAM 2 door. Battery went flat charged the battery to be left with this.… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,018 satisfied customers
Bought aftermarket side mirrors and want to wire lights and
Bought aftermarket side mirrors and want to wire lights and turn signal to them … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
I want to replace my standard power mirrors with mirrors
I want to replace my standard power mirrors with mirrors that have the signal light in them. Is that possible with out having to re-wire the truck? … read more
Mechanic01
Mechanic01
1,171 satisfied customers
Not much, trying to take my mirror button loose from mirror
Not much, trying to take my mirror button loose from mirror to reglue to window … read more
davehop
davehop
Diagnostic Technician
Ford Master Certified Technician
1,171 satisfied customers
Driver side folding mirror stopped working ,it made a
driver side folding mirror stopped working ,it made a clicking sound then quit working … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,952 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x