How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 47969
Experience:  16 years experience
Type Your Ford Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

1999 ford windstar: ignition switch..The tilt steering wheel

Customer Question

A 1999 ford windstar key will not turn the ignition switch which it has done no problem until today. What could cause the problem? The tilt steering wheel was moved, which doesn't happen all the time? Thanks
Submitted: 9 years ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 9 years ago.

Hello I'm Chris a Ford Employee and Certified Engine/Transmission Specialist.

Thanks for asking your question. I am eager to get your vehicle back up and running correct, I am here to help you out for a small fee far less than a dealership and easier on the wallet, so if this information is of aid PLEASE PRESS ACCEPT and help me out financially by paying the small fee. Please reply if further discussion is needed.


Try to turn the steering wheel left to right while you try to turn the key. If this fails then the key is damaged or the ignition is damaged. The catch is to replace an ignition lock cylinder the easy way you must get it to the run position. With it still stuck i nthe lock position this means you will have to drill out the retainer pin to get out the ignition and install a new one or a built one that fits your key design.

Chris (aka- Moose) and other Ford Specialists are ready to help you
Customer: replied 9 years ago.
we had done as you suggested with no results. Thanks anyway.
Expert:  Chris (aka- Moose) replied 9 years ago.
Your welcome. This is why I posted a possible answer then the most likely fix needed.