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Scott W.
Scott W., Technician
Category: Lincoln
Satisfied Customers: 3711
Experience:  28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
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15 mkz steering wheel wont move at all likes its locked. No

Customer Question

15 mkz steering wheel wont move at all likes its locked
JA: Have you applied constant pressure to the steering wheel while turning the key in the ignition?
Customer: no key push button
JA: Are you fixing your MKZ yourself? What have you tried so far?
Customer: yes tried and cked for codes nothing
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Lincoln
Expert:  Scott W. replied 8 months ago.

H​ello my name is ***** ***** I have your vin to check for known concerns? Does it feel like the steering wheel is locked? Or is absolutely solid won't move and inch?

Customer: replied 8 months ago.
it will move a inch feels like theres no key in the car then I check the codes there were none then it unlocked and works fine like it had a bad rack from the old days.will ck today and see how it is
Expert:  Scott W. replied 8 months ago.

Ok, since it is in the steering, I would definitely take it to a shop and have it looked over well, just to make sure this steering problem doesn't happen while driving.

Expert:  Scott W. replied 8 months ago.

W​e have replaced a few racks for noise and binding in turns, can I have your VIN to check for any recalls, thanks Scott