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Touch screen is black. Came with 2012 mkX. I haven't tried
i haven't tried anything just yer. yet just happened this am. any suggestions that i might try? … read more
EricFromCT
EricFromCT
Auto Technician
4,560 satisfied customers
2012 Lincoln MKX touch screen went out. Dealer says it needs
2012 Lincoln MKX touch screen went out. Dealer says it needs new APIM for $1294.00. Not gonna happen. Anything else I can try? … read more
davehop
davehop
Diagnostic Technician
Ford Master Technician. Hyundai Master Technician
1,489 satisfied customers
I have a 2011 lincoln mkx. Guide lines in back up camera get
Hi, I have a 2011 lincoln mkx. Guide lines in back up camera get lost. Technician at dealership sad tome that should change the reverse camera. He reconfigurated the camera and for one day camera work… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
2,479 satisfied customers
Screen on MKX is black. No ability to use the infotainment
Screen on MKX is black. No ability to use the infotainment system. Historically would intermittently black out but would activate after restarting vehicle. Now just remains black. Took it to Ford. $50… read more
A. Penland
A. Penland
Ford Senior Master Technician
Vocational, Technical or Trade School
7,137 satisfied customers
The screen on my 2011 Lincoln MKX would turn off and on
The screen on my 2011 Lincoln MKX would turn off and on again about a week apart, when it came back on all the function would work normally except the camera display would be up side down. It finally … read more
A. Penland
A. Penland
Ford Senior Master Technician
Vocational, Technical or Trade School
7,137 satisfied customers
My 2011linclon mkx backup camera quit working again..dealer
my 2011linclon mkx backup camera quit working again..dealer installed up grade worked for 2 days and went dead...they want to replace the camera what do you think? … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
2,479 satisfied customers
My LCD display screen is out. I cannot turn on the radio or
My LCD display screen is out. I cannot turn on the radio or work any of the controls attached to it. What do you suppose the problem maybe? It is a 2012 MKX. … read more
A. Penland
A. Penland
Ford Senior Master Technician
Vocational, Technical or Trade School
7,137 satisfied customers
2011 MKX ...the center console doesn't work. Totally black.
2011 MKX ...the center console doesn't work. Totally black. Occasionally starts for 2-5 seconds then goes to black. I can control the radio and climate from the steering wheel. Navigation, heated seat… read more
EricFromCT
EricFromCT
Auto Technician
4,560 satisfied customers
Touchscreen is black. With. 2014 mkx. I tried to bring it to
No...I tried to bring it to the dealer today, but they cannot get it it. I am just looking online for a fix … read more
Mechanic01
Mechanic01
4,749 satisfied customers
The back up camera does not work most of the time and when
The back up camera does not work most of the time and when it does it is upside down. I have tried going to settings and turned them off and back on no luck. … read more
davehop
davehop
Diagnostic Technician
Ford Master Technician. Hyundai Master Technician
1,489 satisfied customers
2011 Lincoln MKX touch screen looks normal but will not
2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. When this happened a fan came on which put… read more
Kenny Z.
Kenny Z.
Ford Senior Master Technician
High School or GED
6,091 satisfied customers
2011 lincoln mkx, check charging system light comes on plus
2011 lincoln mkx, check charging system light comes on plus little battery icon lights up. car starts great lights work just drove 40 miles no problem, still starts great could it be a faulty sensor … read more
Dan
Dan
Dealership Technician
Associate Degree
2,202 satisfied customers
Lincoln MKX: 2011 MKX. The touch screen just went blank on
2011 MKX. The touch screen just went blank on my wife's car.....everything else seems fine. Is there a quick reset...or a fuse....or is it another day wasted at the dealership? Al… read more
EricFromCT
EricFromCT
Auto Technician
4,560 satisfied customers
Lincoln MKX: I was trying to update the sync software and got
I was trying to update the sync software and got an error. It is now frozen with the install screen. Can I just unhook the battery for 5 minutes and have it reboot? Thanks, Marilyn 2012 MKX… read more
Ironmike
Ironmike
ASE Master ,Ford Certified Master Tech
Vocational, Technical or Trade Scho
3,442 satisfied customers
Lincoln MKX: My 2011 Lincoln MKX has the sync system. The
My 2011 Lincoln MKX has the sync system. The sync system now does not work (as of yesterday) and has a black and white screen which says "Sync provisioning error". It does not go away when the car eng… read more
Ironmike
Ironmike
ASE Master ,Ford Certified Master Tech
Vocational, Technical or Trade Scho
3,442 satisfied customers
2012 MKX: is black and will not come on.....all it says is audio
My touch screen on my 2012 MKX is black and will not come on.....all it says is audio off....is there anything I can do to get it to come back up? Thanks so much, Jeri… read more
Ironmike
Ironmike
ASE Master ,Ford Certified Master Tech
Vocational, Technical or Trade Scho
3,442 satisfied customers
Lincoln MKX: navigation..several attenpts removing nav card..popped
I just bought a Lincoln MKX 2011 fully loaded. I had car for 8 days when the mytrouch stareted acting up with "a navigation error message " showing up on my screen. After several attenpts removing nav… read more
Mat
Mat
Ford Senior Master Technician
Associate Degree
950 satisfied customers
2011 MKX: the Sirius turn..map..navigation system..nav system
Just purchased a 2011 MKX with the the My Touch package including the Sirius turn by turn directions feature. We soon learned that this is not a true GPS map navigation system. We have the touch scree… read more
GTSteve054
GTSteve054
66 satisfied customers
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Meet the Experts:

Chris (aka- Moose)

Chris (aka- Moose)

Technician

2,479 satisfied customers

16 years experience with Lincoln

Shawn

Shawn

Technician

360 satisfied customers

16 years in the Automotive Industry

Ron Z.

Ron Z.

- Lincoln Tech -

215 satisfied customers

18+yrs experience. State Inspector and Lincoln Diagnostics

John Mc

John Mc

Lincoln Technician

207 satisfied customers

19 years Ford Lincoln Mercury experience

Tim Mohr

Tim Mohr

ASE MASTER TECH

197 satisfied customers

30 YEARS EXPERIENCE, FORIEGN AND DOMESTIC, GAS AND DIESEL

George H.

George H.

ASE Certified Technician

195 satisfied customers

15+Years of service as a Master Technician

Don - Mo Lurch

Don - Mo Lurch

Mechanic

147 satisfied customers

Line, Electronics, Driveline for over 30 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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