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Can some help me finish diagnosing the rear heater issue?

Customer Question
Chris was great, but I...
Can some help me finish diagnosing the rear heater issue? Chris was great, but I had to leave town and couldn’t finish working on it.In response to his last question, yes I am able to access the read HVAV unit. I currently have the panels pulled off
Submitted: 7 months ago.Category: Lincoln
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Answered in 15 minutes by:
1/10/2018
Lincoln Mechanic: HDGene, ASE Certified Technician replied 7 months ago
HDGene
HDGene, ASE Certified Technician
Category: Lincoln
Satisfied Customers: 6,663
Experience: 28 year ASE Master Technician & Advanced Drivability L1 Certified Ford Senior Master Technician
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Hello, and thank you for using Just Answer! My name is***** me a few moments to review your question and Ill do my best to assist you.

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Lincoln Mechanic: HDGene, ASE Certified Technician replied 7 months ago

Hello, what do you need to know?

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Customer reply replied 7 months ago
The rear heat is not working on my 2011 Ford Expedition. When you change the temp from cold to hot, it will stop blowing anything. Turn it back to cold and it works
Lincoln Mechanic: HDGene, ASE Certified Technician replied 7 months ago

So the rear blower motor stops when using the main control and the rear control also or only an issue with the main climate control panel? Do you have power and ground to the rear blower motor when it stops working?

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Customer reply replied 7 months ago
When using either or it does not work. I will check for power and ground now
Lincoln Mechanic: HDGene, ASE Certified Technician replied 7 months ago

Very good. Let me know if you have power and ground tot he motor and if so, try hitting the motor and see if it kicks on when it doesnt operate and is turned on

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Lincoln Mechanic: HDGene, ASE Certified Technician replied 7 months ago

Hello do you need more help?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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