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Cannot open my trunk on my MKZ. Where should I spray it. I…

Customer Question
Hello, Cannot open my...

Hello, Cannot open my trunk on my MKZ

Mechanic's Assistant: Have you tried silicone spray or WD-40?

Where should I spray it. I ran it through the carwash thinking it may be frozen

Mechanic's Assistant: What year is your MKZ?

2014

Mechanic's Assistant: Are you fixing your MKZ yourself? What have you tried so far?

Interior button clicks. FOB does nothing went to button above license and nothing.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No just need to get in there important documents I need for work

Submitted: 6 months ago.Category: Lincoln
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Answered in 15 minutes by:
1/3/2018
Lincoln Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 6 months ago
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Lincoln
Satisfied Customers: 6,951
Experience: ASE Master Certified. ASE Gasoline Engine Performance Certified,Ford Senior Master Technician
Verified

Is it a Hybrid MKZ or standard MKZ?

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Customer reply replied 6 months ago
Standard
Customer reply replied 6 months ago
e mail is fine
Lincoln Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 6 months ago

Have you had a chance to flip the back seat back down to gain access to the trunk?
There is an emergency manual trunk release cable on the passenger side.

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Customer reply replied 6 months ago
ok once I get in and open it. will I be able to use the fob and button to open the trunk in the future when its cold?
Lincoln Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 6 months ago

Make sure nothing is stuck or blocking the latch or striker. If it is only acting up in cold weather, the latch itself may be the problem. You can try spraying lubricant into the latch to protect it. Most of the parts are plastic.

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