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I have a 2008 Lincoln navigator with power running boards,

Customer Question
intermittently the passenger running board...
I have a 2008 Lincoln navigator with power running boards, intermittently the passenger running board will not fold up when you close the door. If you travel with the vehicle the running board will fold up.
Submitted: 10 months ago.Category: Lincoln
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Answered in 26 minutes by:
10/1/2017
Lincoln Mechanic: Jaybird61, ASE Certified Master Technician replied 10 months ago
Jaybird61
Jaybird61, ASE Certified Master Technician
Category: Lincoln
Satisfied Customers: 2,319
Experience: Automotive Instructor at Palm Beach State College
Verified

Hi, This is Jay

Do you know if the recall was done for the door latches? The problem sounds like the latch is not closing all the way and after driving it vibrates enough to close door switch and closes the step. Does the interior light stay on when it will not close?

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Customer reply replied 10 months ago
Don't know about the recall. Both passenger side doors will turn off the interior lights when the doors close.
Lincoln Mechanic: Jaybird61, ASE Certified Master Technician replied 10 months ago

Then you will need to have the computer scanned to see if the step is having a sensor issue or the motor that moves it has an open that connects when you hit a couple bumps. Try to close the doors and it it sticks out try kicking the step in a few times to see if jolting it causes it to retract. The retract/extend motors go bad.

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Lincoln Mechanic: Jaybird61, ASE Certified Master Technician replied 10 months ago

Let me know if you have any more questions for me?

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