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The sunshade will not open. sunroof works fine but shade is…

Customer Question
The sunshade will not...

The sunshade will not open. sunroof works fine but shade is stuck in closed position

Mechanic's Assistant: What is the model/year of your Lincoln?

08 mkx

Mechanic's Assistant: Are you fixing your MKX yourself? What have you tried so far?

Yes, nothing which is why i'm here. don't know where to start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

No, brand new battery

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No corrosion no

Submitted: 10 months ago.Category: Lincoln
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Answered in 4 hours by:
9/29/2017
Lincoln Mechanic: 6Bucs, Ford Technician replied 10 months ago
6Bucs
6Bucs, Ford Technician
Category: Lincoln
Satisfied Customers: 1,088
Experience: Ford, Lincoln, Mercury Senior Master Tech with 18 years dealership experience.
Verified

Hello and thank you for your question. My name is James.

Can you hear the motor running for the shade when you try to open it? Does it feel like its off the track?

Does it attempt to move at all?

Thanks.

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Customer reply replied 10 months ago
No noise and doesn't attempt to move.
Lincoln Mechanic: 6Bucs, Ford Technician replied 10 months ago

Ok. In the fuse panel under the hood, can you please check fuse 18.

In the fuse panel under the dash, please check fuses 17 and 41.

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