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Had a dead battery recharged now wont start say do not

Customer Question
Had a dead battery...

Had a dead battery recharged now wont start say do not recognize key

Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before?

No. AAA did. battery showing full charge lights doorlocks work car wot stare display say no key recognized

Mechanic's Assistant: What is the model/year of your Lincoln?

2013 mkx

Mechanic's Assistant: Are you fixing your MKX yourself? What have you tried so far?

No but cant get out of gear it is in garage

Submitted: 8 months ago.Category: Lincoln
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Answered in 3 minutes by:
9/17/2017
Lincoln Mechanic: Mechanic01, ASE Certified Technician replied 8 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Lincoln
Satisfied Customers: 2,687
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

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Lincoln Mechanic: Mechanic01, ASE Certified Technician replied 8 months ago

have you tried another key

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Lincoln Mechanic: Mechanic01, ASE Certified Technician replied 8 months ago

so is the battery original in the vehicle?

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Lincoln Mechanic: Shawn Few ,
 replied 8 months ago
Shawn Few
Category: Lincoln
Satisfied Customers: 144
Experience: Lead Tech at F1 Auto Service
Verified

Hey ,how are you
I seen That your post been sitting for a long time without an answer ,I 'm sorry for your long wait without getting an answer till now
I will try to help you on this issue if you have not gotten it resolved yet

at this time we can try a Master reset if that does not work You will need a Factory scanner or equivalent re sync those key to the car module

some lock smith mobile service have these scanner now days, call them up and tell them year model car and if there scanner is capable to reprogram a mkx 2013 key

MASTER RESET

1- Disconnect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

do not worry no spark will happen since we took power source out of the loop by taking both cables off, by touching them we are taking all residual power off the modules to reset them as if we using factory scanner .

2- Hold cables Together for 60 secs ,then let go

3- Wait 30 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please Let Me Know

hank You
ASE Certified Technician

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Lincoln Mechanic: Shawn Few ,
 replied 8 months ago

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