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EricFromCT
EricFromCT, Technician
Category: Lincoln
Satisfied Customers: 4025
Experience:  ASE, Ford Lincoln Mercury Senior Master, Diesel, Kia Professional Elite
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I have a 2011 Navigator that this morning would not start

Customer Question

I have a 2011 Navigator that this morning would not start and I could not shift from P to N. the running boards come down / up okay as I got in the car. Tailgate opened okay but would not close when I used the button to close. Had to close manually.
JA: Are you fixing your Navigator yourself? What have you tried so far?
Customer: Just happened. No I'm not very good fixing things like this. I'm trying figure out if there is something easy like using jumper cables.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I think this describes the situation / symptoms
Submitted: 2 months ago.
Category: Lincoln
Expert:  EricFromCT replied 2 months ago.

Hi. Welcome to chat! My name is ***** ***** have been a dealer tech for 20 years. I will attempt to assist you with your concern today.

Expert:  EricFromCT replied 2 months ago.

It does sound like you may just have a weak battery. I suggest you do try using jumper cables and then seeing if the car will start. Or if you have a charger you can leave the battery on for a while and see if that helps. If it does help you may need to replace the battery.

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