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James
James, Certified Lincoln Technician
Category: Lincoln
Satisfied Customers: 3628
Experience:  Ford/Lincoln Senior Master Technician
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Lincoln mkz: my friend has a 2014 mkz. the last two days, he

Customer Question

my friend has a 2014 mkz. the last two days, he says in the center of the dash( the hazard light switch, and the arrows for the heater (up and down) flicker on and off.if he hits the dash on the passenger side of the car them come back on. what could be the problem
Submitted: 1 year ago.
Category: Lincoln
Expert:  James replied 1 year ago.
Hello, is the display for the radio going blank also?
Customer: replied 1 year ago.
no
but not sure
Customer: replied 1 year ago.
I was going to check the battery positive cable tomorrow
Expert:  James replied 1 year ago.
Do the buttons still respond correctly?
Customer: replied 1 year ago.
yes
Expert:  James replied 1 year ago.
It sounds like the issue is the front control interface model. This should be covered under warranty.
Customer: replied 1 year ago.
where is this located on the car
Customer: replied 1 year ago.
hello?
Customer: replied 1 year ago.
can you tell me where this module is located on the car?
Expert:  James replied 1 year ago.
This module is all of the buttons for controlling the audio and heater controls. This is a stand alone module.