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Scott W.
Scott W., Technician
Category: Lincoln
Satisfied Customers: 3327
Experience:  28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
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Got a question on my 2012 lincoln nav

Customer Question

got a question on my 2012 lincoln nav
Submitted: 1 year ago.
Category: Lincoln
Expert:  Scott W. replied 1 year ago.

Hello my name is Scott

Expert:  Scott W. replied 1 year ago.

What is your question?

Customer: replied 1 year ago.
on my 2012 lincoln nav all of a sudden it say no gps and no sat radio to
Expert:  Scott W. replied 1 year ago.

To diagnose this concern thesystem needs to be tested with a IDS tester to check for trouble codes and make sure the network and modules are responding.

You could try disconnecting the battery for 15 minutes then recheck to see if maybe a module has locked or frozen, just like when you reboot a computer. When you disconnect the battery it clears all the codes, so if you have a warranty on it, you might just leave it alone until the system can be tested for trouble codes.

Expert:  Scott W. replied 1 year ago.

I would say since both navigation and satellite functions are inop I would be looking at the satellite antenna first.

Customer: replied 1 year ago.
no not have no more warranty but it come up b1a8913 sdars antenna failure
Customer: replied 1 year ago.
come up b1a8913 sdars antenna failure and how do u check the ant
Expert:  Scott W. replied 1 year ago.

Ok, getting pinpoint test now.

Expert:  Scott W. replied 1 year ago.

Here is the pinpoint test.

Expert:  Scott W. replied 1 year ago.

This test look like it would take forever, however, basically you test the satellite antenna and if it tests good, you jump to k18, problem still present, then replace the ACM, audio control module, or radio. So either antenna or ACM basically.

Expert:  Scott W. replied 1 year ago.

When you are finished please take the time to rate my service as this is how we are paid, thank you. Scott W

Expert:  Scott W. replied 1 year ago.

Do you have any more question?

Expert:  Scott W. replied 1 year ago.

Have you found your problem yet?