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A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Lincoln
Satisfied Customers: 6594
Experience:  ASE Master Certified. ASE Gasoline Engine Performance Certified,Ford Senior Master Technician
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Music is playing but amp isn't working, No bass,

Customer Question

Music is playing but amp isn't working
JA: Thanks. Can you give me any more details about your issue?
Customer: No bass
JA: OK got it. Last thing — Lincoln Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Lincoln
Expert:  A. Penland replied 1 year ago.

What year and model Lincoln are you working on?

Customer: replied 1 year ago.
2002 navigator
Expert:  A. Penland replied 1 year ago.

Just so I completely understand your problem.

You are getting music and sound through the speakers, but no subwoofer sound (Bass)?

Customer: replied 1 year ago.
Expert:  A. Penland replied 1 year ago.

The fuse for the subwoofer amplifier is #1 in the dash fuse box, but it is also for the radio. Check the fuse. If it is good, the subwoofer or amplifier for the sub is bad. You can check for power and ground to the sub amp by check for power on pin #6, the light green/violet striped wire and then ground on pin #2, the black/light green striped wire. Below is a picture of the subwoofer amplifier connector in the right rear of the vehicle.

Customer: replied 1 year ago.
If the amp is bad can I replace it with an after market one?
Expert:  A. Penland replied 1 year ago.

Make sure it is bad first. As for aftermarket amps, it all depends on the brand name. I would recommend talking to a car stereo installation shop since they have hands on knowledge on them.