How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike S. Your Own Question
Mike S.
Mike S., ASE Certified Technician
Category: Lincoln
Satisfied Customers: 7433
Experience:  Lincoln_vehicle_mechanic
Type Your Lincoln Question Here...
Mike S. is online now
A new question is answered every 9 seconds

I am in the market 2016 MKX, but I am not finding one at a

Customer Question

I am in the market for a 2016 MKX, but I am not finding one at a dealership with the options I want including the tow package. Can a Lincoln dealership's service department install that tow package?
Submitted: 1 year ago.
Category: Lincoln
Expert:  Mike S. replied 1 year ago.

Have you tried to use their build and price?

Expert:  Mike S. replied 1 year ago.

Let me try, what is your zipcode?

Expert:  Mike S. replied 1 year ago.

I see the Trailer Tow Package for $645. Tow up to 3,500 lbs. when your Lincoln MKX is properly equipped with the available Class II Trailer Tow Package, which includes trailer sway control to help you maintain control. That’s serious capability for a stylish crossover. It works in conjunction with AdvanceTrac® with RSC® (Roll Stability Control™) to help maintain vehicle and trailer stability while you’re towing a trailer. Trailer sway control applies precise braking and, if necessary, adjusts engine torque to help the driver maintain control.

Expert:  Mike S. replied 1 year ago.

Do you have anything further to ask?

Customer: replied 1 year ago.
I want the benefits (which you noted) of the tow package, but I don't want to wait 8-12 weeks for a special order. I have a 2008 MKX which came without a tow package and the dealership's service manager told me back then that they could not install the package and referred me to a local hitch installation company. I had a hitch installed, but it was not integrated with the vehicle and thus did not provide the benefits that the package offers. When I asked him about the dealership installing the tow package on a 2016 model, he said he thought they could, but wasn't for sure. So, before buying a unit off the lot that has the options that I want excluding the tow, I want a definitive answer on whether or not an OEM tow package can be installed or if I will have to settle again for a non-OEM hitch.
Expert:  Mike S. replied 1 year ago.

You are going to have to contact the dealer for that. I don't work at Lincoln or Ford. You might try to chat with them and ask. I had a chat window open up when I was on their site but closed out the chat window.