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Pete, Technician
Category: Lincoln
Satisfied Customers: 27814
Experience:  Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
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Lincoln MKX: I had navigation on my Lincoln this morning. Took

Customer Question

I had navigation on my Lincoln this morning. Took it to dealer and they did an update because it would show me off road on occasion. after that i have no navigation what so ever. it shows " information" where "navigation used to be. Did hard reset and no luck. Currently have an A6 card. It also shows a navigation license under software licenses.
Submitted: 1 year ago.
Category: Lincoln
Expert:  Pete replied 1 year ago.
My name is ***** ***** I am a professional here at Just Answer. I noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
It sounds like the software update the dealer did is corrupted and needs to be re done by them again.I have seen this occur before.I would speak with the dealer and see if they will correct this here for you at no charge.
In some cases the navigation processor can fail all together and cause this needing replaced.
Thanks Pete