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Related Exercise Equipment Questions
I just obtained an Octane Fitness elliptical Model 37 ci. It
I just obtained an Octane Fitness elliptical Model 37 ci. It seems to be in good shape except that I can't adjust the resistance. I get a "brake error." message. Is this something I can repair? Is the… read more
Richard
Richard
Bachelors of Science
1,736 satisfied customers
Octane Q45 making loud noise. A few days ago. No idea, I
No idea, I bought it used back in September. The original owner never used it. … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I need to ask a question about my octane q35 Elliptical
I need to ask a question about my octane q35 Elliptical machine … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,193 satisfied customers
I have an Octane Q47e that keeps showing error 1 -Brake
Hi, I have an Octane Q47e that keeps showing error 1 -Brake error. How do I fix it? … read more
J.T.
J.T.
Technician
2,179 satisfied customers
Have a break error which keeps occurring on my octane Q 47C.
Have a break error which keeps occurring on my octane Q 47C. I tried unplugging it and plugging it back in and it just continues. Guessing I need a new motor for that. Don't know if those parts are ev… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I'm getting aN error code 32 on my octane elliptical. I've
I'm getting aN error code 32 on my octane elliptical. I've Unplugged and restarted severantimrs, err msg persists. I also cannot turn off without unplugging. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
2,363 satisfied customers
Wondering if it's worth it to repair a old octane elliptical
wondering if it's worth it to repair a old octane elliptical that has a brake error … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,193 satisfied customers
My Q35c displays 'brake error' when I press the 'Cool Down'
My Q35c displays 'brake error' when I press the 'Cool Down' button at the end of my workout … read more
J.T.
J.T.
Technician
2,179 satisfied customers
Octane xr4ci the brake error shows up and hear clicking
Octane xr4ci the brake error shows up and hear clicking noise when i press pause clear button … read more
J.T.
J.T.
Technician
2,179 satisfied customers
Octane 37e, stuck on high resistance, cable motor ( disc
Octane 37e, stuck on high resistance, cable motor (white disc that the cable wraps around ) still responds to panel input (turns) but can't get the unit to come off of max (20 setting) Is the brake sh… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I replaced the servo motor in my Q37ci octane fitness
I replaced the servo motor in my Q37ci octane fitness elliptical. Now, it's like the brake is all the way on and difficult to use. … read more
J.T.
J.T.
Technician
2,179 satisfied customers
Attempts to turn on and then shows an err 3. 3 years ago. No
Attempts to turn on and then shows an err 3 JA: Is the error code still there after the machine is unplugged and restarted? Customer: Yes JA: When was the equipment last serviced? Customer: 3 years ag… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,193 satisfied customers
I am trying to calibrate the resistance on my Octane
i am trying to calibrate the resistance on my Octane elliptical after replacing the internal brake cables. Unfortunately the white wheel on the motor keeps "slipping" when I get to around level 9 or 1… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I need to replace the servo motor on an Octane Q35
I need to replace the servo motor on an Octane Q35 elliptical. What pricing and shipping do you offer? … read more
J.T.
J.T.
Technician
2,179 satisfied customers
This pertains to Fitness Equipment. An Elliptical. -Brand:
This pertains to Fitness Equipment. An Elliptical. -Brand: Octane Fitness -Model: Q45eI've had this unit since new in 2005. It has had moderate amount of use, but the past couple years we have not use… read more
J.T.
J.T.
Technician
2,179 satisfied customers
My octane q37e is showing "brake error". can you please
good morning! my octane q37e is showing "brake error". can you please instruct me on entering diagnostic mode? thank you, shirlene… read more
J.T.
J.T.
Technician
2,179 satisfied customers
JT. I have an Octane Q45e elliptical. While working out it
Customer: Hi JT. I have an Octane Q45e elliptical. While working out it displays an Error 1 message. I am trying to determine root cause. … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have an Octane Fitness xR6 series and the resistance control
I have an Octane Fitness xR6 series and the resistance control no longer works (no resistance).… read more
J.T.
J.T.
Technician
2,179 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

11,193 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Louie

Louie

Technician

90 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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