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Octane Q45 making loud noise. A few days ago. No idea, I
No idea, I bought it used back in September. The original owner never used it. … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a freemotion 500 elliptical. The braking seems to be
I have a freemotion 500 elliptical. The braking seems to be getting weaker. I've tried adjusting the the C-Magnet bracket, which helped a little, but not enough. Is there anything else I can do? … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,078 satisfied customers
I'm getting a knocking sound from my octane fitness
I'm getting a knocking sound from my octane fitness elliptical machine. It seems to be happening from the pedal on the right side. I read the thread above but I cannot figure out where are the four bo… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,078 satisfied customers
Wondering if it's worth it to repair a old octane elliptical
wondering if it's worth it to repair a old octane elliptical that has a brake error … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,078 satisfied customers
I purchased a used epic a35e elliptical that was in good
I purchased a used epic a35e elliptical that was in good condition. About 20 min into workout , the pedals became hard and the flywheel started flashing red. Not sure what is going on … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,078 satisfied customers
I am trying to calibrate the resistance on my Octane
i am trying to calibrate the resistance on my Octane elliptical after replacing the internal brake cables. Unfortunately the white wheel on the motor keeps "slipping" when I get to around level 9 or 1… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I need to replace the servo motor on an Octane Q35
I need to replace the servo motor on an Octane Q35 elliptical. What pricing and shipping do you offer? … read more
J.T.
J.T.
Technician
2,179 satisfied customers
The resistance motor on my elliptical is working but the
The resistance motor on my elliptical is working but the resistance is still set high. I believe it must be the magnets on the flywheel what can I do to fix it myself? … read more
J.T.
J.T.
Technician
2,179 satisfied customers
This pertains to Fitness Equipment. An Elliptical. -Brand:
This pertains to Fitness Equipment. An Elliptical. -Brand: Octane Fitness -Model: Q45eI've had this unit since new in 2005. It has had moderate amount of use, but the past couple years we have not use… read more
J.T.
J.T.
Technician
2,179 satisfied customers
My octane q37e is showing "brake error". can you please
good morning! my octane q37e is showing "brake error". can you please instruct me on entering diagnostic mode? thank you, shirlene… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I recently purchased a Pro Form 1110 E Elliptical and the resistance
I recently purchased a Pro Form 1110 E Elliptical and the resistance (even on the lowest setting) feels extremely high. Judging by all the questions regarding this I have found on the internet this is… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Hello, I have a NordicTrack Model#: NTEL16908.0. The resistence
Hello, I have a NordicTrack Model#: NTEL16908.0. The resistence has become much higher and unusable. I contacted NordicTrack and they said the motor needs to be checked by service tech. I looked at th… read more
J.T.
J.T.
Technician
2,179 satisfied customers
My Octane 45e elliptical machine no longer changes the resistance
My Octane 45e elliptical machine no longer changes the resistance with an increase in the Level on the machine - Level 9 is the same resistance as level 1. Which part do I need to replace on the machi… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Good Afternoon, I have a Life Fitness X5i elliptical trainer.
Good Afternoon, I have a Life Fitness X5i elliptical trainer. The ability to change the resistance level no longer seems to be working. It is consistently at a level 10+. Even when I manually drop it … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a knocking sound coming from my octane q35 elliptical
I have a knocking sound coming from my octane q35 elliptical any suggestions as to what this noise may be?… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Need parts for New Balance 9.0e elliptical exercise machine.
I purchased a New Balance 9.0e elliptical exercise machine for 50 bucks and can't find a source for parts. The teeth on the large gear in the mechanism that pulls the cable engaging/releasing the flyw… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Hi I have the REEBOK RFE 14201 elliptical trainer which
Hi I have the REEBOK RFE 14201 elliptical trainer which relies on a magnetic braking system to increase resistance when the resistance dial is turned up. The machine now no longer actually stops resis… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,078 satisfied customers
For NordicTrack Audio Strider 990, model NTEL7906.1. This
For NordicTrack Audio Strider 990, model NTEL7906.1. This machine's resistance adjustment has stopped working. I've taken the sides off and can see that the tension motor IS moving the magnet in the e… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

11,078 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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