Exercise Equipment

Exercise equipment repair questions? Ask a technician

Connect one-on-one with {0} who will answer your question

Related Exercise Equipment Questions
Proform 400i treadmill, less than 2 years old, is on
Proform 400i treadmill, less than 2 years old, is on (beeping) but won't run. Previously, have been able to fix this by pushing on the kill switch magnet key and another time by adding a washer to rai… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
My true cs 550 start by itself. Need to take out the safety
my true cs 550 start by itself JA: What's the brand/model of your equipment? Customer: need to take out the safety key JA: How long has this been going on with your equipment? What have you tried so f… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have an older model treadmill which I have not used in a
I have an older model treadmill which I have not used in a few years. I am now getting an error code F10 and unfortunately can not locate my manual. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,516 satisfied customers
I have a True Treadmill CS 6.0 that is showing an E4 error
I have a True Treadmill CS 6.0 that is showing an E4 error code and I'm trying to pin point the problem. I called the True company and they won't help me bc I'm not a technician. … read more
Rusty
Rusty
Business
4,498 satisfied customers
Our True treadmill says "Key Stuck Num 2". No other button
Our True treadmill says "Key Stuck Num 2". No other button works. We tried unplugging it. It didn't help. Any ideas? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,516 satisfied customers
I have a true treadmill that keys were not working.....i
I have a true treadmill that keys were not working.....i removed and and reapplied the safety key and now have a message of "key stuck soft" … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,002 satisfied customers
i have a TRUE CS 6.0 treadmill. The Control panel says "key
i have a TRUE CS 6.0 treadmill. The Control panel says "key stuck start" is there anything i should try… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
88 satisfied customers
I have a true treadmill ps300 that we bought in December 2008.
I have a true treadmill ps300 that we bought in December 2008. We got an error message today saying stuck key and after turning it on and off, it powers back on with the "weight 225" screen but will n… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a True Z5.4 HRC. My controls have been locking up off
I have a True Z5.4 HRC. My controls have been locking up off an on after a contractor sanded drywall not too far from the treadmill. Maybe a coincidence but maybe not. The error code changes and somet… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have a two Z9 series True Treadmills. One treadmill is giving
I have a two Z9 series True Treadmills. One treadmill is giving me a multikey stuck message and the other is giving me just "True Fitness" across the message screen. When I disconnect the key pad (str… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have a true Z5 series treadmill that elevated during workout
I have a true Z5 series treadmill that elevated during workout and got stuck there. I had to pull the safety cord and now it will not work and the console is saying that grade key stuck. Can this be r… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
My 740 CS model is stuck in the highest position. I ve tried
My 740 CS model is stuck in the highest position. I ve tried the calibration too, but it's still stuck.… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have an older Proform Accurate Treadmill Model 725. About
I have an older Proform Accurate Treadmill Model 725. About 12-15 yrs. old. The incline is stuck at the top and will not go down. E1 Code on electronic display. Treadmill was plugged in but off and po… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have a True treadmill at home and the grade key is stuck ...or
I have a True treadmill at home and the "grade key is stuck"...or so it says. I do NOT use an incline and w/i 3 mins. it's climbed on its own as high as it can go. It's killing my back. Any advice???… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
I have a Proform CS 11e. The control board lights up but does
I have a Proform CS 11e. The control board lights up but does not respond to any button pushes. What can I do to diagnose and/or fix the problem?… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
My True tredamill is not moving up or down and there is an
My True tredamill is not moving up or down and there is an error 15 message on the display panel can you tell me how to get the up and down working again. Thanks, Craig Pinder… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,983 satisfied customers
I have a nordic track e3200 treadmill. When I turn the treadmill
I have a nordic track e3200 treadmill. When I turn the treadmill on there is 2 dashes on the read out and the treadmill is automatically inclining the running deck and I can't stop it. Any ideas what … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
I have a Proform 730CS Treadmill and it is stuck in the inclined
I have a Proform 730CS Treadmill and it is stuck in the inclined position and when pressing the down arrow (to make it decline) it doesn't lower. Is there anyway to lower it manually, possibly?… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

8,983 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

58 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x