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Related Exercise Equipment Questions
My Proform Pro 5000 touch screen console is not working.
My Proform Pro 5000 touch screen console is not working … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
I have a pro-form premier 900 and the computer program seems
Second opinion] I have a pro-form premier 900 and the computer program seems to have been erased. when I turn on the unit all I see is the I fit logo. However the screen does not respond to any touche… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
536 satisfied customers
My unit will not allow me to start a workout or use manual
My unit will not allow me to start a workout or use manual start mode. I get an error "an error occurred starting workout". I've run an update and restarted it. No matter what I do it will not start. … read more
Andrew Taylor
Andrew Taylor
Computer Hardware Engineer
2,893 satisfied customers
The right side of base of the machine is loose—it moves
The right side of base of the machine is loose—it moves maybe 1/2 inch, but is loud and starting to squeak. I've tried tightening it, I've made sure the machine is level. Suggestions? … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
We have a norditrack x11i that brings up the iFit screen but
We have a norditrack x11i that brings up the iFit screen but will not download program just keeps flipping time iFit screen … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
Tour de france proform bike - wi fi willnot connect hence on
tour de france proform bike - wi fi willnot connect hence on startup (turn on) programme just cycles through start screen repeatedly - have tried everything resetting wifi etc to no avail............ … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
I have a Nordictrack C990 treadmill and my workouts are not
I have a Nordictrack C990 treadmill and my workouts are not downloading … read more
OakdaleTech
OakdaleTech
Owner
128 satisfied customers
I replaced the control console on a Nordictrack x5i incline
I replaced the control console on a Nordictrack x5i incline trainer (the old console was dead) and everything is working except the belt won't start. When I hit "enter" or "start" I get a series of be… read more
J.T.
J.T.
Technician
1,667 satisfied customers
The android screen will not load the menu. It loads, remains
The android screen will not load the menu. It loads, remains grayed out behind a device option menu that allows me to power off or turn sound on/off. I can't get it to reset after rebooting and unplug… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,234 satisfied customers
I have a nordic track x11i treadmill and had to update the
I have a nordic track x11i treadmill and had to update the software. It seemed like it was successful, but all I get is black screen with the word android. … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
Recurring problem with Nordic Track FS7i -: Getting error
Recurring problem with Nordic Track FS7i - : Getting error message on screen when try to use...had proplems for some time. I was on hold for support 50 minutes several days and then hangs up. Message … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
The bluetooth won't turn on, on my freestrider. It has
the bluetooth won't turn on, on my freestrider. It has worked fine for the last 2 years. … read more
Harry
Harry
2,803 satisfied customers
My Nordictrack c2150 Lost its wifi a couple of years ago
My Nordictrack c2150 Lost its wifi a couple of years ago during an update and it has never come back. It was still usuable at that point, but no iteractive running. However, now it won't complete the … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
I have a NordicTrack x11i incline trainer. when the machine
hi i have a NordicTrack x11i incline trainer. when the machine is turned on, i get a message on the screen that says "Whoops! an error occurred." it won't boot up from there. i've turned it on and off… read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
My Nordic track elite 9500 comes on and runs but only the
My Nordic track elite 9500 comes on and runs but only the touch screen works. Control panel and bar are unresponsive. Can start programs through touch screen but can't adjust anything manually?… read more
Rusty
Rusty
Business
4,434 satisfied customers
I have a NordicTrack Commercial 2150 treadmill. I have never
I have a NordicTrack Commercial 2150 treadmill. I have never updated the firmware until last week. When it attempts to load the update, it keeps failing. I would like to get it back to its original st… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,363 satisfied customers
My pace master sx-pro is displaying an error code of 6Ad (or
My pace master sx-pro is displaying an error code of 6Ad (or bAd) in the time window and SCr (or 5Cr) in the speed window. It has not been used for a few years because of a lost magnetic key. When we … read more
Neil
Neil
Technician
Associate Degree
213 satisfied customers
treadmill service for Horizon pst6. treadmill erratic with
treadmill service for Horizon pst6. treadmill erratic with speed and am unable to get it to autocalibrate. when I removed the motor cover, there is a red light on the lower part of the circuit board. … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

6,869 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,667 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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