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Resistance feels like a 10 at level one. Nordic track elite…

Customer Question

Resistance feels like a...

Resistance feels like a 10 at level one.

Technician's Assistant: What's the brand/model of your equipment?

Nordic track elite 5.4

Technician's Assistant: How long has this been going on with your NordicTrack elite? What have you tried so far?

Had not used for several months. Only tried increasing and decreasing the levels and turning a wheel up near the controls

Submitted: 3 years ago.Category: Exercise Equipment

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5/14/2020

Exercise Equipment Technician: treadmilltech, Technician replied 3 years ago

treadmilltech, Technician

Category: Exercise Equipment

Satisfied Customers: 11,239

Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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Exercise Equipment Technician: treadmilltech, Technician replied 3 years ago

Remove the plastic shields and locate the tension motor. A bicycle crank puller may be needed to remove the crank arms. You can test the motor, by using a 9 volt battery - attach a wire to positve and negative side then touch the yellow and blue wires of the motor- let it run til it stops and then switch the wires around and let it run the other way. If it works both ways the motor is good. Then test the harness for continuity from the console to the motor. You will need to use a volt meter to check the continuity. If the wires check ok you will need to check the voltage being supplied by the console through the blue and yellow wires when the tension buttons are pressed - it should be approx 6 vdc. If there is no voltage the console is defective and will need replaced.

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