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We have a Nordictrack Audiostrider 990 and it is making an
We have a Nordictrack Audiostrider 990 and it is making an awful squeaking noise and we cannot figure where it's coming from or how to fix it … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
My nordictrack elliptical has lost its tension. Where do I
My nordictrack elliptical has lost its tension JA: What NordicTrack model do you have? Customer: where do I find that JA: The Equipment Expert will help you find that. What's the model of your NordicT… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
I uninstalled IFit, but now I just don't have any exercise
Hi, I uninstalled IFit, but now I just don't have any exercise program on my elliptical … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
Nordic track elliptical - the resistance levels don't work.
nordic track elliptical - the resistance levels don't work … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
As we turn up the resistance on our audiostrider 990 pro we
As we turn up the resistance on our audiostrider 990 pro we can feel slippage like a belt and a squeaking sound like something giving way … read more
Harry
Harry
2,803 satisfied customers
My elliptical is sticking at the top of the slide. Intermix
my elliptical is sticking at the top of the slide JA: What's the brand/model of your equipment? Customer: intermix acostics 2.0 JA: How long has this been going on with your equipment? What have you t… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
I have an 8 year old audiostrider 990 that I have started
I have an 8 year old audiostrider 990 that I have started using again after a few years. It powers up and the display works as far as the different programs, timers, etc. go, but when I exercise the d… read more
Harry
Harry
2,803 satisfied customers
The resistance on my elliptical suddenly became too high.
The resistance on my elliptical suddenly became too high … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
The platform isn't level and the left side moves while the
The platform isn't level and the left side moves while the right side doesn't budge … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
I have a new NordicTrack Grand Tour Pro (NTE71415.2R0717A)
I have a new NordicTrack Grand Tour Pro (NTE71415.2R0717A) and the pedal resistance is too high on the lowest setting. How can this be adjusted? … read more
Harry
Harry
2,803 satisfied customers
Pearl, I just contacted you about the nordictrack ACT. Turns
I just contacted you about the nordictrack ACT. Turns out that I have to run out for a bit. Unexpected. So I will contact you tomorrow after work. Sorry about that. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,354 satisfied customers
Hello. I bought an Octane Pro 3700 from a fitness club about
Hello. I bought an Octane Pro 3700 from a fitness club about two years ago. It has developed a knock whenever the right pedal reaches the far end of its travel. Can you help me diagnose it? I've opene… read more
J.T.
J.T.
Technician
1,667 satisfied customers
while on my Nordictrack 990 Elip....my left step dropped lower
while on my Nordictrack 990 Elip....my left step dropped lower than my right. Now it feels uneven as I stride… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
My Nordictrack audiostrider 990 is making noises which sound
My Nordictrack audiostrider 990 is making noises which sound as if it is adjusting but no one is one it. It continued to do that even when I was using it for a short period of time. What could be goin… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
I have the NordicTrack AudioStrider 990 PRO elliptical. It
I have the NordicTrack AudioStrider 990 PRO elliptical. It is making a clicking sound. You can see when you take the side plastic cover off and look inside that there is a large plastic flywheel that … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
I have a NordicTrack AudioStrider 990 PRO and its making a
I have a NordicTrack AudioStrider 990 PRO and its making a clicking sound where the belt is. When I remove the side cover and look in it seems like the belt is not lined up correctly and it makes a sn… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
I have a Nordic Track AudioStrider 800 purchased in Nov 09.
I have a Nordic Track AudioStrider 800 purchased in Nov 09. Shortly after using the machine it developed a "loose thump" on the right side when the right pedal arm changed direction. The repair man ca… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
Hi, I have a nordictrack audiostrider 990 that was working
Hi, I have a nordictrack audiostrider 990 that was working just fine until a few weeks ago when it didn't immediately turn on when starting to exercise. Now it doesn't turn on at all making it impossi… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,137 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

8,137 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,667 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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