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Related Exercise Equipment Questions
I have a Tue Elliptical ESX. Got home after a power failure
I have a Tue Elliptical ESX. Got home after a power failure and saw Stride motor1 error. Unplugged and replugged it in and it goes through initialization and the same error code come back. Any thought… read more
J.T.
J.T.
Technician
1,667 satisfied customers
Error right stride no motor drive. Octane Q47 ce. Just
Just started, 1) reset system. 2) cleaned sensors with air. On start up can hear motor run. … read more
J.T.
J.T.
Technician
1,667 satisfied customers
A couple years ago I sent you the question below but you
Hello, a couple years ago I sent you the question below but you never got back to me with a resolution so this elliptical has been sitting in the corner without being used. Can you help me fix this pl… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,219 satisfied customers
My octane Q47e has a problemas....the display shows error 32
My octane Q47e has a problemas....the display shows error 32 shows right stride no motor drive .....What should I do … read more
J.T.
J.T.
Technician
1,667 satisfied customers
We have an Octane q45e that is showing an error code 3...I
we have an Octane q45e that is showing an error code 3...I switched the right and left stride motor plugs on the circuit board and the error code then showed up as a 2. … read more
J.T.
J.T.
Technician
1,667 satisfied customers
I have a true fitness XTXSa elliptical 2009 model year. It
I have a true fitness XTXSa elliptical 2009 model year. It keeps giving me a "stride motor 2 error" message. I'm sure I could replace it myself I just don't know where to start? … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
I have true 360 elliptical and I keep getting a stride error
I have true 360 elliptical and I keep getting a stride error 1 message. … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
I have a Cardio Zone Elliptical E-CZ500. It comes up with
I have a Cardio Zone Elliptical E-CZ500. It comes up with err 3 and stops. I have tried unplugging and restarting - looks as if its about to work then err 3 comes back … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
True ES700 with Stride Error2. True ES700 elliptical (see
Powered off and on, unplugged. Still shows error each time turned on … read more
treadmilltech
treadmilltech
Technician
High School or GED
6,869 satisfied customers
On my octane Q47ce I am getting an error 20 "left stride
on my octane Q47ce I am getting an error 20 "left stride overcurrent" switched the cables as noted in https://www.justanswer.com/fitness-equipment/7a08u-octane-q47ce-error-code-right-stride-current.ht… read more
J.T.
J.T.
Technician
1,667 satisfied customers
I have had my True elliptical for around 4 years and it has
I have had my True elliptical for around 4 years and it has always worked great. Right now it says Stride error 2 and it will not work. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,354 satisfied customers
I own a True elliptical exercise machine and I get a "stride
I own a True elliptical exercise machine and I get a "stride 1 motor error" on the screen, this is the second time in a month that this has occurred, they came out and replaced one of the motors the f… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,219 satisfied customers
JT. I have an Octane Q45e elliptical. While working out it
Customer: Hi JT. I have an Octane Q45e elliptical. While working out it displays an Error 1 message. I am trying to determine root cause. … read more
J.T.
J.T.
Technician
1,667 satisfied customers
Getting an error 35 Error Right Stride No Feedback Open on
Getting an error 35 Error Right Stride No Feedback Open on my Q47ce We replaced the actuator motor last January.… read more
J.T.
J.T.
Technician
1,667 satisfied customers
I have a 5-year old TRUE ESX elliptical that is giving
Hi. I have a 5-year old TRUE ESX elliptical that is giving me a Stride Motor 2 error. I used your previously-posted instructions to determine the problem is the stride motor, not the board. I left a p… read more
J.T.
J.T.
Technician
1,667 satisfied customers
where do i find the lower controller board on a true esx elliptical?
where do i find the lower controller board on a true esx elliptical? what do i need to remove to get to it?… read more
J.T.
J.T.
Technician
1,667 satisfied customers
I have True Fitness TSXa elliptical. I keep getting a error
I have True Fitness TSXa elliptical. I keep getting a error message on my console "Stride Motor2 ERR" What does this mean? Is there a part I need to replace?… read more
J.T.
J.T.
Technician
1,667 satisfied customers
I have two problems. The first is with a True 850 ZTX treadmill,
I have two problems. The first is with a True 850 ZTX treadmill, I receive a no speed sensor error (E5). I turn the treadmill off to reset and sometimes it works great. I also have tried to calibrate … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

6,869 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,667 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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