Exercise Equipment

Exercise equipment repair questions? Ask a technician

Connect one-on-one with {0} who will answer your question

Related Exercise Equipment Questions
Octane 37 Brake error. I unplugged and replugged in. Haha.
i bought it used so I am sure it is out of warranty… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,138 satisfied customers
I need to ask a question about my octane q35 Elliptical
I need to ask a question about my octane q35 Elliptical machine … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,138 satisfied customers
I have an Octane Q37e elliptical. I am getting no faultson
I have an Octane Q37e elliptical. I am getting no faultson the screen, however I am getting no tension at all. It's like it is set to level 1 always, A few years ago, we replaced a couple of wires and… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,138 satisfied customers
I'm getting aN error code 32 on my octane elliptical. I've
I'm getting aN error code 32 on my octane elliptical. I've Unplugged and restarted severantimrs, err msg persists. I also cannot turn off without unplugging. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
2,348 satisfied customers
Where do I plug the power adapter into the Q37 e elliptical
Where do I plug the power adapter into the Q37 e elliptical machine … read more
Dan
Dan
Master Tech and Repair Facility Trainer
Associate Degree
115 satisfied customers
Octane xr4ci the brake error shows up and hear clicking
Octane xr4ci the brake error shows up and hear clicking noise when i press pause clear button … read more
J.T.
J.T.
Technician
2,179 satisfied customers
Octane 37e, stuck on high resistance, cable motor ( disc
Octane 37e, stuck on high resistance, cable motor (white disc that the cable wraps around ) still responds to panel input (turns) but can't get the unit to come off of max (20 setting) Is the brake sh… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I replaced the servo motor in my Q37ci octane fitness
I replaced the servo motor in my Q37ci octane fitness elliptical. Now, it's like the brake is all the way on and difficult to use. … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I am trying to calibrate the resistance on my Octane
i am trying to calibrate the resistance on my Octane elliptical after replacing the internal brake cables. Unfortunately the white wheel on the motor keeps "slipping" when I get to around level 9 or 1… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I need to replace the servo motor on an Octane Q35
I need to replace the servo motor on an Octane Q35 elliptical. What pricing and shipping do you offer? … read more
J.T.
J.T.
Technician
2,179 satisfied customers
This pertains to Fitness Equipment. An Elliptical. -Brand:
This pertains to Fitness Equipment. An Elliptical. -Brand: Octane Fitness -Model: Q45eI've had this unit since new in 2005. It has had moderate amount of use, but the past couple years we have not use… read more
J.T.
J.T.
Technician
2,179 satisfied customers
My octane q37e is showing "brake error". can you please
good morning! my octane q37e is showing "brake error". can you please instruct me on entering diagnostic mode? thank you, shirlene… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have an Octane Fitness xR6 series and the resistance control
I have an Octane Fitness xR6 series and the resistance control no longer works (no resistance).… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Hello, I have a NordicTrack Model#: NTEL16908.0. The resistence
Hello, I have a NordicTrack Model#: NTEL16908.0. The resistence has become much higher and unusable. I contacted NordicTrack and they said the motor needs to be checked by service tech. I looked at th… read more
J.T.
J.T.
Technician
2,179 satisfied customers
i have a ticking noise on my octane cross trainer..and comes
i have a ticking noise on my octane cross trainer..and comes up with an error msg ERROR brake… read more
J.T.
J.T.
Technician
2,179 satisfied customers
My Octane 45e elliptical machine no longer changes the resistance
My Octane 45e elliptical machine no longer changes the resistance with an increase in the Level on the machine - Level 9 is the same resistance as level 1. Which part do I need to replace on the machi… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Good Afternoon, I have a Life Fitness X5i elliptical trainer.
Good Afternoon, I have a Life Fitness X5i elliptical trainer. The ability to change the resistance level no longer seems to be working. It is consistently at a level 10+. Even when I manually drop it … read more
J.T.
J.T.
Technician
2,179 satisfied customers
my octane elliptical q37e display just went black and wont
my octane elliptical q37e display just went black and won't come back. The pedals and arms still move, but no way to control resistance etc. is this a major issue or just a minor one like a fuse??… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

11,138 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x